Aluminium panniers issue - 1300 GSA

[KTRIC]

I just got a set of full panniers with my new 1300 GSA from BMW with the "Box Clever" promo.

After a month of waiting for the panniers, I got them collected from the dealer. When I got them home I found they were all heavily stained with something. The top box in particular is visible from meters away.

Before anyone says, just go ride it. It's a €32k bike, I expect the finish to reflect that. Has anyone experienced this with the aluminium panniers on the new models.


https://photos.app.goo.gl/SyZsicAs2Xu98Xwb8
https://photos.app.goo.gl/wKFhzMXXwVm6xp466

New photo · Wednesday, Jun 3 📸

Tap to view!

photos.app.goo.gl

 

[siddo]

I just got a set of full panniers with my new 1300 GSA from BMW with the "Box Clever" promo.

After a month of waiting for the panniers, I got them collected from the dealer. When I got them home I found they were all heavily stained with something. The top box in particular is visible from meters away.

Before anyone says, just go ride it. It's a €32k bike, I expect the finish to reflect that. Has anyone experienced this with the aluminium panniers on the new models.


https://photos.app.goo.gl/SyZsicAs2Xu98Xwb8
https://photos.app.goo.gl/wKFhzMXXwVm6xp466

New photo · Wednesday, Jun 3 📸

Tap to view!

photos.app.goo.gl

Just send them back.

 

[mw3230]

I’m not sure that I would describe that as 'heavily stained’ but if you’re not happy it’s straightforward, return them. However I’ve heard they are in short supply

 

[Martin GSA UK]

My top box and RH pannier were the same. It was worse under artificial light. I gave them a good wipe down with waterless wash / detailer and it reduced it. I forgot about it until now. Could well have gone. Looked like some residue from the manufacturing process.

 

[JoeBiff]

I just got a set of full panniers with my new 1300 GSA from BMW with the "Box Clever" promo.

After a month of waiting for the panniers, I got them collected from the dealer. When I got them home I found they were all heavily stained with something. The top box in particular is visible from meters away.

Before anyone says, just go ride it. It's a €32k bike, I expect the finish to reflect that. Has anyone experienced this with the aluminium panniers on the new models.


https://photos.app.goo.gl/SyZsicAs2Xu98Xwb8
https://photos.app.goo.gl/wKFhzMXXwVm6xp466

New photo · Wednesday, Jun 3 📸

Tap to view!

photos.app.goo.gl

The finish shouldn’t be like that. It’s crap.
That looks as if the boxes have been wrapped for shipping before the coating has cured? Possibly to expedite orders through the system? If it were me, I’d be asking for replacements but hanging on to those you’ve got till new boxes arrive; however, not sure of your consumer rights in Eire. Good luck

 

[karlp]

I just got a set of full panniers with my new 1300 GSA from BMW with the "Box Clever" promo.

After a month of waiting for the panniers, I got them collected from the dealer. When I got them home I found they were all heavily stained with something. The top box in particular is visible from meters away.

Before anyone says, just go ride it. It's a €32k bike, I expect the finish to reflect that. Has anyone experienced this with the aluminium panniers on the new models.


https://photos.app.goo.gl/SyZsicAs2Xu98Xwb8
https://photos.app.goo.gl/wKFhzMXXwVm6xp466

New photo · Wednesday, Jun 3 📸

Tap to view!

photos.app.goo.gl

Just think of this

If you went to buy these seconhand would you want them.

That is what the person will be thinking when you want to sell them and if you p/x them with the bike I am sure the dealer will mark them down.

You have paid good money (does not matter that they are ‘free’ as part of a promotion) so expect them in top condition

 

[tw99]

Wasn't there something on here recently about the free luggage being unavailable due to a manufacturing issue with the alu/coating. Sounds like they have just given you a faulty set...

 

[Martin GSA UK]

I checked that with my dealer and they told me it was nonsense and don't believe everything on the Internet. Just demand outstripping stock. Maybe they're not well informed, but I've found them honest and reliable enough in my dealings over the years.

I just went to my garage to double check my set. What marks there were have gone. I just washed it off, as I said above.

To be honest, after a few seasons of decent use, there will be plenty of marks on them. Especially as they stick out so damn far! If it hadn't been for the 'free' offer (no cash adjustment if you don't take it up), I would have gone for the Apduro hard luggage. Same capacity, but narrower and taller. First use of the BMW set is this month, be interested to see how I get on.

To the OP, try washing them, maybe a bit of panel wipe, if you have any. My experience is it comes off and leaves it looking fine. Yours may be just the same, it looks like it from the photo.

 

[karlp]

I checked that with my dealer and they told me it was nonsense and don't believe everything on the Internet. Just demand outstripping stock. Maybe they're not well informed, but I've found them honest and reliable enough in my dealings over the years.

I just went to my garage to double check my set. What marks there were have gone. I just washed it off, as I said above.

To be honest, after a few seasons of decent use, there will be plenty of marks on them. Especially as they stick out so damn far! If it hadn't been for the 'free' offer (no cash adjustment if you don't take it up), I would have gone for the Apduro hard luggage. Same capacity, but narrower and taller. First use of the BMW set is this month, be interested to see how I get on.

To the OP, try washing them, maybe a bit of panel wipe, if you have any. My experience is it comes off and leaves it looking fine. Yours may be just the same, it looks like it from the photo.

I would have assumed he has already done that - before posting