Annual Service Costs

The service book is stamped correctly.

It's just had a 6K service - The next service is due at 12K or a year from the last annual service, which was done in april 2010.

Anyway, to add a bit more to the confusion pot the service indicator in your instrument panel will also flash up and let you know when it needs servicing. :D
 
The problem with getting info from other owners is it won't mean didly if the FD fails and BMW say the bike missed it's April service.

I was not having a go an Bahnstormers, they just checked the computer records and told me it IS due a service in April, which may contradict you guys, but it is what the BMW people say that will matter if I ever need to make a claim, not what some bloke on a fourm said.

I may even use Bahnstormers as they seemed like a pretty enthusiastic bunch when I went to their open day.

I am not saying all dealers are the same, but a fair few are, I have mentioned before my last dealer did not even put in a warranty claim and effectively wheeled my bike round the back, told me they had taken photo's and would send them to kawasaki and then told me the claim was refused!

Oh, and then they pushed a nut into the intake side of the airbox and knowingly left the bike in a potentially life threatening condition, I am sure you lot would all be happy to be killed due to dealer incompetence, I personally expect better.

Again I am getting flamed for expecting a professional service for my buck, one day you could be laying paralysed because so many people in this country put up with shite service and never complain about shoddy or dangerous work.

I just want what I was offered, a years motoring without further servicing costs was the deal, I paid my money and want what I was promised, no more, no less.

If dealers don't want people complaining perhaps they should try sticking to their end of the bargain, instead they label anyone who is not happy to be ripped off a miserable A-Hole.

Sent E-Mail to BMW and asked them to clarify the servicing requirements, as what the dealers and the book tell me is different to everyone heres opinion, but at the end of the day none of you lot will come and fix my FD for free if it explodes and BMW tells me to p*** off due to not following service schedule.
 
That's because it's an insurance backed product The underwriters can stipulate whatever they like as a pre-condition to issuing the policy. :thumb2

Warrenty Direct only stipulate you use a VAT registered garage......that cuts out the cowboys
 
The problem with getting info from other owners is it won't mean didly if the FD fails and BMW say the bike missed it's April service.

BMW will say go f*%k ya self even if you got a gold plated service record and the FD fails, ...........dont matter what cut of Pork you are.
 
Well that answers me and Streaky then.........I dont do BMW service or warrenty,...... and he gets his FD done after 5999 mile of moan free riding.
 
BMW will say go f*%k ya self even if you got a gold plated service record and the FD fails, ...........dont matter what cut of Pork you are.

They did mine, twice*.

Maybe I am just lucky :nenau


*Actually, that is not quite true. The first time 'they' did it it was under the original manufacturer's two year warranty. The second time it was under the BuMW branded extended warranty.
 
What St Eptoe says.......

The service book is stamped correctly.

It's just had a 6K service - The next service is due at 12K or a year from the last annual service, which was done in april 2010.

Anyway, to add a bit more to the confusion pot the service indicator in your instrument panel will also flash up and let you know when it needs servicing. :D

Nothing to add really, other than it's every 6,000 and/or annually, that's why we can also offer a combined service if the bike is close to an annual if your in for a mileage service.

Glad you enjoyed the open weekend, why don't you pop down and we'll show you how and why we arrived at our recommendation of an annual in April.

Regards
Paul
 
Originally posted by Rasher the hun hater within this post:-

Maybe it is because my Grandad was throwing stones at advancing Krauts on the Dunkirk beach, who knows

am not so stupid as to pay rip off merchants for no good reason, I know a lot of BMW owners are brainwashed 4th Reich members but I don't want to become some moron who takes it up the arse twice a year from the local dealer.

say's it all

End of
 
Nothing to add really, other than it's every 6,000 and/or annually, that's why we can also offer a combined service if the bike is close to an annual if your in for a mileage service.

Glad you enjoyed the open weekend, why don't you pop down and we'll show you how and why we arrived at our recommendation of an annual in April.

Regards
Paul

Thanks for the offer.

I am not so p**** about needing to spend £100 in April, more being forced to when I was told the bike needed nothing doing for 12 months and secondly I don't want to have to service it twice a year.

I do not mind paying for an annual and 6k / 12k / 18 or whatever at the same time, and I will do a mid term oil change myself in between services.

I am off to the Alps in August for two weeks and would want to at least change the oil before I go, by which time I expect to have clocked about 3k.

I would also be tempted to take this to a dealer and get the FD checked and oil replaced at the same time to be as sure as possible it won't fail and ruin my holiday. If the April date could be moved to July I would be happy - well happier, I certainly would not be giving the work to Cotswold.

I am concerned about suggestions the FD is not covered by extended warranty as again I specifically asked this question at Cotswold BMW and they told me the FD, FPC, EWS, ABS and all other known common faults were covered, if this was not the case I would have either bought something else, or got a bike privately and saved about a grand towards such failures.

I had also been told the FPC and EWS had been replced by recall, so I will also want to check that as I really do not believe anything this dealer told me now, this is why I mistrust dealers, I have caught so many out telling lies, how do I really know they did anything to the bike, as it was for sale the work would have come of their bottom line, perhaps that's why the tyres were overlooked, did they even change the engine oil, or go the extra mile and replace the FD oil :nenau

I will also check the FD warranty staus with BMW.
 
Well that's livened up my morning, I haven't sniggered so much in ages..:JB
 
Who's the c***?

I was told the bike I was buying would not need a service for 12 months and tyres would have at least 3mm of tread.

Turns out it will need a service in half that time and 1/3rd of the promised tread is missing.

Not like I turned up with half the agreed price, I reckon I would be a far bigger c*** if I took it up the arse without question.

Cotswold have still not phoned back like they said they would on Saturday, and BMW "Customer Services" have also not had the courtesy to reply to my enquiry.

All in all a poor show, I would rather they said "Your cheques cleared now f*** off", at least I would know where I stand.

I don't know why so many of you here think wanting to get the product / service you paid for is such a big deal and makes me the c***.

I do a lot of repeat business with companies who are decent, I also pass recomendations to friends / colleagues etc and yes I like to complain when unhappy.

I provide the opportunity for companies to resolve any issues, when things like this happen, and when I get ignored I am not happy, I will not just put up with crap service and I will complain and make a point of not recomending those that provide poor service, if more people did this decent companies would flourish and bad ones dissapear making the world a better place.

I will probably drop in to Bahnstormers to get their explanation of why my GS needs two annual services a year, and they did not provide the bike or so far got a penny out of me, yet are more helpful than BMW or Cotswold so far.

I am not happy that the dealer who took my £8500 has not answered the question about why it needs an extra service and neither have BMW customer services, if they cannot answer a simple question what chance have I got of sorting a warranty claim, Oh and I am still waiting for warranty and breakdown recovery documents / numbers etc. as well, or perhaps they will be another missing component of the agreed deal.
 
When did we say that?

A 6k and an annual yes, but never two annuals.

Get yourself down here and we'll show you why and what the differences are.

Paul

You confirmed it needed one in April, as it had one in September, I make that less than 12 months, and when I went to School there were 12 months in a year :nenau

All very confusing to me, anyway I will drop in and see what you can sort out, if it needs some work doing then fine I will get it done.

Main thing is I only want to take it to a dealer once per year (assuming 6k or under) and would extend the warranty as long as FD / FPC / EWS / ABS and all the other common faults are covered, if not I may as well change the oil / kick the tyres myself and put the £600 I save towards the inevitable expensive repair bills that sooner or later will occur.

April is earlier than I would like as it would have only been 6 months and about 1,000 miles since the last 6k / 12 month service, but I would like an FD check and oil change before Alps trip in August.

Thanks
 
Really? ...... I hadn't noticed :augie

Can give you a big list:

MCT Suspension
Chainspeed
Touring Biker
All Year Biker

3 top companies I have done repeat business with and pushed other people to, after visiting MCT and posting details on a forum I think about another 20 guys have been and many more intend to go along.

I have been plugging chainspeed and touring biker for a few years as well, top companies and top service.

I have already listed Hotels, Products and Services on this site that I can highly recommend.
 


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