It was more shite dealer experience that tarnished the new bike feel, they damaged it how i don't no but they expected me not to notice. When they delivered the bike to myself I gave it the once over and noticed a ding/deep scratch in the belly pan / part of air box that protrudes thro the frame was scuffed / they never connected the fogs up / they fitted a scratched keyless fuel cap and thought I would not notice ! they also ventureshield the bike but it had to be peeled off and done again due to marks in the film, bubbles, edges were lifting. So it was wheeled straight back in there delivery van and taken back to be sorted but the final bullet was on return it leaked brake fluid because they forgot to carry out a proper Pdi.
It was the worse dealer experience I've ever received, the sales bod and dealer principle conflicted each other and were very unprofessional.