Hi,
Yes I had my RT serviced there last Monday. Call and ask for Tim Newman who is the chief. Or DM me for his full details if you still cant get through.
Booked it a week before that, was late on the day due to wfh complication, called them up, they accommodated my late arrival, followed up on a couple if issues and delivered a cleaned and serviced bike the following morning as I had agreed. Usual BMW, sh*te product, great aftercare and service ��