ONYERBIKE
Registered user
If you are using your X Challenge as intended and riding it off road make sure that you carry out your own modifications to what possibly should have been done from the start when the bike left the factory. 
Was riding my bike off road in Hampshire the other week, not riding at any great speed, managed to somehow put the bike on its side, but then again thats the nature of trail riding. Anywayz managed to snap off the gear lever and despite my efforts to protect the gear shaft by drilling holes along the gear lever, my low speed fall is a costly one.
BMW have quoted 8-10 hours labour, plus over £200 parts +vat as the complete engine needs to come out of the bike, split in half to access the gear shaft and replace what is a £32 part. When I rung my local dealer to get an idea of the cost, the service manager told me to bring the bike in so that they could see if the bike would be worth repairing, talking about writing my bike off for a gear lever and shaft!


My local dealer went to BMW and as a goodwill measure they offered to pay for 50% of the labour charges, after a telephone call by myself to BMW customer services to ask if they could do anymore to help me as I still have a bill of £700 (after BMW's contribution), I was told by the Customer service manager that he regretted making the offer in the first place!!!

Was riding my bike off road in Hampshire the other week, not riding at any great speed, managed to somehow put the bike on its side, but then again thats the nature of trail riding. Anywayz managed to snap off the gear lever and despite my efforts to protect the gear shaft by drilling holes along the gear lever, my low speed fall is a costly one.
BMW have quoted 8-10 hours labour, plus over £200 parts +vat as the complete engine needs to come out of the bike, split in half to access the gear shaft and replace what is a £32 part. When I rung my local dealer to get an idea of the cost, the service manager told me to bring the bike in so that they could see if the bike would be worth repairing, talking about writing my bike off for a gear lever and shaft!
My local dealer went to BMW and as a goodwill measure they offered to pay for 50% of the labour charges, after a telephone call by myself to BMW customer services to ask if they could do anymore to help me as I still have a bill of £700 (after BMW's contribution), I was told by the Customer service manager that he regretted making the offer in the first place!!!


