If BMW have decided to replace the powertrain surely they have done all they can to rectify the problem. If you reject this option then they possibly will say you are being unreasonable.
Be warned of Bullying BMW
- Thread starter Dirtmonkey
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Sounds like a right PITA all round & cost you a fair bit already
I think that is where I would be on this. They have offered to fit a new engine and box which should sort the issues albeit a few months later than they should have done. All the warranty on these items starts again so you would be good to go. If you want to keep the bike, why wouldn't you be happy with this option?
iftikartaxis
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Warrenty
I would take the replacement bike and give it a go
These problems are costing BMW some serious money in claims
Hope you get a happy settlement
I would take the replacement bike and give it a go
These problems are costing BMW some serious money in claims
Hope you get a happy settlement
Deleted account 200123001
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It's true to say that if the gearbox and engine have been replaced then there is not much left of "your" bike. That said, it is still "your" bike that you had intended to keep, does it have some degree of sentimental value?
If it does then I would suggest you take the engine replacement option.
If you have no attachment to that specific bike then I would suggest you take the any bike option.
Trying to get an organisation to hand over cash is hard work...sorting out parts or even a new machine is much easier so is likely to bring about a faster resolution.
For your own sanity I would suggest you take one of the easier options so you can actually get some enjoyment from the money your spending and have spent.
If it does then I would suggest you take the engine replacement option.
If you have no attachment to that specific bike then I would suggest you take the any bike option.
Trying to get an organisation to hand over cash is hard work...sorting out parts or even a new machine is much easier so is likely to bring about a faster resolution.
For your own sanity I would suggest you take one of the easier options so you can actually get some enjoyment from the money your spending and have spent.
are you sure. it doesn't normally on parts replaced under warranty. guess it would if OP took the new bike though.
Take the new bike, at least it wont have been fcuked about with by your dealer (the one that couldnt recognise the original problem until the only fix was a new engine and transmission)
What is different about your TE than any other TE out of the crate?
Is the new TE a direct replacement for your own as in are you starting a new PCP agreement or is this a continuation of your current agreement?
Unless there is something you are not telling us I am leaning towards taking Option 2 and getting a new bike off them unless you don't really want the bike and are looking to get out of your PCP arrangement?
What I will say that in any negotiations with your dealer and BMW UK make sure you keep it civil. If you lose your temper and become threatening they will shut up shop and walk away especially if they can prove that they have been 'reasonable'
He'd get the remainder of the manufacturers warranty on the item replaced and not another full 2 years.
If he makes a contributions towards the repair (however small) then the warranty would remain with him
johnfoxllb
Registered user
Take a new bike
Send Steve Bellars at BMW UK an email, and negotiate directly, with the main man.
Ding Dong has his email address.
The whole world has his email address: [email protected]
Open the box!
thumperbob2002
Registered user
I'd take the new bike. My lc GSA has done 8k in 8 months with no issues even riding right through winter. Lots of these sold and you just got a bad one.
Had an Aprilia rsv4 with a few problems. Got rid ASAP. Lost money but knew I couldn't get the manufacturer to replace even though I had only done 1400 miles.
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Had an Aprilia rsv4 with a few problems. Got rid ASAP. Lost money but knew I couldn't get the manufacturer to replace even though I had only done 1400 miles.
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matchbox
Registered user
If you go for Option 2, which I think is generous, make sure first service is included foc. Only other problem would be having to run it in all over again!
Go for Option 2 . I rejected 2 LC's, I am on the third one . Make sure you get some extras out of the deal , if it is on a BMW finance plan, reduced % on the repayment or some free gear . ASK for it ! My dealer North Oxford BMW were excellent
PS.
No need for lawyers
.
PS.
No need for lawyers
Or posting thread titles about you being "Bullied".
You're a grown man I presume?
Option 2 sounds good unless you put a large deposit down at the start of your original PCP and it includes starting a new one?
I spoke at length with an expert from the trading standards regarding a similar thing, technically to reject a vehicle it should be done within the first 6 months BUT if the supplying dealer and the manufacturer are aware of ongoing and continuous problems prior to the 6 months deadline and have been give reasonable time an chances to make good the problems and have failed to do so to the customers satisfaction then the vehicle can be legally rejected after it is 6 months old.
Contact trading standards and speak to someone who specialises in such matters , have on hand all of the dates and times and mileages at which the supplying dealer was made aware of problems and any communication from the dealer and BMW and they will advise you on the process of rejecting a vehicle and what you need to do from there
Contact trading standards and speak to someone who specialises in such matters , have on hand all of the dates and times and mileages at which the supplying dealer was made aware of problems and any communication from the dealer and BMW and they will advise you on the process of rejecting a vehicle and what you need to do from there
Sorry slight bit of misinformation checking my records Trading Standards put me in touch with the Citizens Advice Bureau who generated a case reference re the matter , they will advise you regarding sales of goods act, merchantable quality of a vehicle and regarding it being fit for purpose .
You have to inform the dealer by letter with all the facts giving them 14 days to make good on all faults and then your options on a rejected vehicle are full replacement or full refund
You have to inform the dealer by letter with all the facts giving them 14 days to make good on all faults and then your options on a rejected vehicle are full replacement or full refund
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