BeMoto (again)…..
- Thread starter GSMarky
- Start date
A 13% hike and a lot less than some of the percentages that have been banging around in the press and on these pages. Have a shop around, to see if you can bring it down. If you can, great. If you can’t or if it’s really not worth moving, then you’ll know you have done your best.
I knowYou look a lot older than 41!
Thanks anyhow.
Absolute shower of shite are BeMoto... Be warned folks.
I have used them for years and always found them brilliant especially when problems have arose . They have always returned my calls and done everything i have asked , granted not always the cheapest but i rate their Customer service , i suppose all it takes is a few uninterested staff to get a bad name .
more likely staff spread too thinly as the business has grown since their inception in 2015
it has happened to others before them, especially when the original owners cash in and sell out to a larger conglomerate so you just end up with droids reading off screens as one minute they are dealing with bike insurance and the next call is about pets.
Check out the admin fee, mine went from 21 to 50. Had a conversation and got renewal within about a tenner over last years. Haven’t had to use them in earnest yet and my expectations are not too high tbh, for the second time they have asked for proof of ncd, weird considering it was accrued, at least in part, with them…
and that is the sign of a company moving from their initial ethos of offering exemplary customer service to a corporate numbers game with back office by automation on the cheap. Carole Nash, Hastings, Bennetts and Devitt all went the same way.
Whom would you recommend to give a go, if it is not a BeMoto or any of the above?
Not a lot of options really. I think Bikesure/Adrian Flux has the best reputation
Howden, was A Plan, a high street broker seems well regarded. Will that last with a takeover by a huge corporate entity?
I am currently covered via Devitt so I don't immediately steer clear of the usual suspects but I am picky about the underwriter. Currently Ageas. You have to balance cost with the other factors like in term charges and reputation for service. If the latter is a web portal or chatbot, it needs to work not end with "ring 0345..." where you sit in a queue for 2 hours. I recently left Yorkshire Bank for these reasons when the service was enshittified after Virgin Money took over, closed branches and implemented poor quality IT and call centres.
In some ways, the underwriter is more important. One always has the option to cut out a broker and go direct to an underwriter. I had to do it when a house insurance broker dragged their feet authorising a claim. I went direct to Groupama and all was resolved within 48 hours.
Thank you for your reply.
My work van and business insurance is with Howden. I have not realised that do motorcycle policies too.
Just filled out Devitt form, like for like details. £116 more compared to renewal I was sent to by BeMoto.
Will give Howden a go as well. See what they have to offer.
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This morning i had an email from Bemoto who i have been with for years, informing me that due to my age (76) they will not be renewing my 2 bike policy in December.
Nothing i can do about either my age or their underwriters ageist policy of course but it does sting. I do and have done for over 5 years 1000's of miles a year on a Blood Bike as well as my own mileage, i'm fit as a fiddle, no heart or (other than an enlarged prostate) other health issues, gym 3 times a week but, never the less, i'm lumped in with the obese, unfit, heart attack candidates.
Annoying to say the least.
Nothing i can do about either my age or their underwriters ageist policy of course but it does sting. I do and have done for over 5 years 1000's of miles a year on a Blood Bike as well as my own mileage, i'm fit as a fiddle, no heart or (other than an enlarged prostate) other health issues, gym 3 times a week but, never the less, i'm lumped in with the obese, unfit, heart attack candidates.
Annoying to say the least.
Just taken out a reasonably priced two bike policy with Bikesure
Update;Just taken out a reasonably priced two bike policy with Bikesure
Have had a call from Bemoto reference their refusal to insure me. Turns out i got false information from their agent in that i was too old for a quote. In fact, the real reason was that, it being a two bike policy and i haven't owned the Suzuki for 12 months (swapped it for my Himalayan earlier this year) therefore that's the reason for the refusal. Had i been insuring just the GS they would have quoted me.
Still not happy as Bikesure sorted it for me fast and easy and, with a reasonable quote, pity Bemoto couldn't do the same but, hey, it is what it is.
That is a bummer Tony..it really is impossible to fathom out just how they all operate !
I had a similar situation with Carol Nashty ( the reason I moved to Bemoto )..I bought another bike and the call centre processor I spoke to said they could not add it to the existing policy, so I would have to start a complete new policy.
I called them a week later as Bemoto wanted my NCB proof...was asked why I had left CN, I explained the details, and was then told, ' Sorry sir, but you received incorrect information, we can easily add your third bike to your existing policy ' !!
Anyway, now been with Bemoto for 2 years...this recent renewal they Reduced my premium by £95 for the same 3 bikes
I am heading to the NEC on Saturday to go insurance shopping before my renewal comes due, although my Carol Nasty premium has come DOWN by £30 odd this year, so they aren't fleecing me and I have two, fairly high value classic bikes on stated agreed value within the four bikes insured. I hope Footman James is there as I will give them a chance, besides which the insurance stands usually have goodies and sweets! I will be taking my courier bag with flask and comestibles though, I am not queuing for ages to get fleeced in the cafe. It was always on expenses previously. It will be interesting to see what kind of quotes I get. I'll take my renewal with me so I can guarantee I am looking at like for like.
It will be interesting to see what kind of quotes I get. I'll take my renewal with me so I can guarantee I am looking at like for like.
I am heading to the NEC on Saturday to go insurance shopping before my renewal comes due, although my Carol Nasty premium has come DOWN by £30 odd this year, so they aren't fleecing me and I have two, fairly high value classic bikes on stated agreed value within the four bikes insured. I hope Footman James is there as I will give them a chance, besides which the insurance stands usually have goodies and sweets! I will be taking my courier bag with flask and comestibles though, I am not queuing for ages to get fleeced in the cafe. It was always on expenses previously.
"get your smartphone out, sir, and we will show you how to get a quote online"
I spent a couple of days trying to fill in the forms to get 'meerkat' quotes for the car.... it times out before I get the boxes filled in. That was on the confuser. I like telephoning humans or sitting with them face to face. Online quotes are totally soulless and bloody difficult.
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