Beware Aviva

[beemerboy9]

Neighbour (female) has a smash in a Toyaota Auris Hybrid and sent the photos to Aviva. "It looks like a write-off to us", they said, " Our partner Copart will be in touch to collect it. Copart will give a valuation when it gets to their yard." At which point one presumably won't see it again, unless they return it on another truck after one fails to agree a valuation! Next to appear is a text message from Copart to agree a pick-up time.
It's not a write-off to my eyes - but what a scam. Is this not worse than 4th Dimension?

 

[Monsieur]

Neighbour (female) has a smash in a Toyaota Auris Hybrid and sent the photos to Aviva. "It looks like a write-off to us", they said, " Our partner Copart will be in touch to collect it. Copart will give a valuation when it gets to their yard." At which point one presumably won't see it again, unless they return it on another truck after one fails to agree a valuation! Next to appear is a text message from Copart to agree a pick-up time.
It's not a write-off to my eyes - but what a scam. Is this not worse than 4th Dimension?

Had exactly the same with my wife’s car a couple of months ago, though not with Aviva but with copart.
Very minor car park collision but other driver left the scene so we felt obliged to report it in case other driver claimed it was my wife who caused it.
Anyhow, insurance took several weeks to look at photos and decided it was a write off (2012 car) but wouldn’t release any payout until copart had collected it.
No chance said I and after nigh on 3 months got the money in the bank and I then arranged collection.

Our write off was a small dent in passenger door!

 

[NeverRodeBefore]

My Panda 1.1 was written off after front collision pushed the passenger wing in and bent some suspension.

I thought it fair enough, but a new owner bought it and contacted me to see if I had spare keys and the like as it went 'somewhere' immediately after the crash and I never saw it again. He didn't say how much it cost him, but it wasn't very much as he was using pattern parts and knew his way around a toolbox.

I think what does it for most vehicles is that the insurers have to put it back on the road using original parts and then they factor in the labour and anything else they might find under the skin so to speak.

 

[JJH]

Insurers can and do use pattern parts. Bill you for genuine though. JJH