Bmw UK cam chain response 2

Tinpot

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Re Cam Chain

Please be assured that your concerns are currently being addressed and I will contact you once I am in a position to provide you with a full response.

Your patience during this time is greatly appreciated.
Yours sincerely
BMW UK
Senior Customer Service Executive

Next email:-

Thank you for your email dated August 18, addressed to Tim Abbott, our Managing Director.

I am sorry to learn of your concerns and the apprehension this has caused for you and your wife. So that I may investigate the circumstances fully, may I please ask you to provide the registration or chassis number for your BMW R1200 GS.

I await your reply.

Yours sincerely
BMW UK
Chris Hoyle
 
You are running the risk of this getting fragmented by starting new threads on the same subject :blast

Perhaps a Mod could amalgamate all the threads you've started?
 
Yep, and why post all the communications?
 
Comms

Keep them coming
It's good to know what they are going to write next
Most manufacturers don't like forums like this one
Because it shares a wealth of information
How many times have you been told by the dealer that's unusual fault
When on here you see it time and time again

Praise The Lord and pass the ammunition. :thumb
 
Thought it might help and get noticed more but perhaps not
I'll keep communications to myself me thinks

Tell us when there's actually some news.:thumb

The running commentary isn't needed.:P
 
Info fine, updates fine, resolution fine... But please... We don't need "thank you for your email" clutter.

It's White noise...
 
Tinpot......... I appreciate what your trying to do, even if others are slating you for it.

To the others.............. Don't read the bits you don't like............. FFS.

There are some on here who's main postings are just slating what others are trying to do................ And the majority of it is inane drivel.

Have a nice bank holiday chaps !
 
Tinpot..crack on mate!:thumby: its mosly the bored non toilet owners havin fun:P
 
Keep it up tinpot, em eleven fiddy owners are blowing smoke up your arse :)

BMW do look on this site, trust me i no and keeping members informed will keep BMW on there toes, but don't expect a reply that implies there's a fault.
 
I am particularly interested too.

Could we have pictures please? (Envelope? 1st or 2nd class stamp? Where was the post mark .... :nenau)
 
I'm following this thread with interest. But reporting BMW's acknowledgement of a letter, isn't news.

Don't worry there not taking this serious, there top man whom deals with the bikes Andy cook has gone on holiday.
 


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