CD/DVD laptop drive fault

[andysdad]

Try to run an audio CD and it won't "pick up" - you hear the disk spin up a bit then stop, then try again and again. Similarly when you try burning - the blank CD won't load and Nero won't show the Burn icon.

Is it hardware failure (most likely)? Of course it's 12 months and 2 weeks old.......and bought off eBuy anyway

I have an old Compaq E500 - will any similar DVD drive fit (they all claim to be IDE) or do I need a specific one - most eBuy ads seem to indicate specific....

Any comments greatly appreciated

A

 

[andysdad]

Bump and further info

The drive plays data CDs and DVDs OK, just not audio CDs. Very odd.

Any ideas anyone?

A

 

[andysdad]

Now I'm really confused

Bump.

I bought a secondhand Sony laptop and THAT does the same - plays DVDs fine but won't spin up a CD.

I'm beginning to think it's a virus!

Any clues, anyone?

Many thanks

A

 

[centaur]

Check in 'sounds and audio devices' that your 'puter is showing a soundcard default to play a CD.

Try disconnecting the cd/dvd player in devices and reboot the puter and let it find the player again and re-asociate itself.