I don't know why they are being so unhelpful towards me. I asked them to check them and they didn't. Obviously they are good because they've been in business for years and years but why won't they sort mine out?
On closer investigation I narrowed it down to the floating discs. Had a look at my brother in laws brand new Aprillia Dorsoduro, his discs are exactly the same.
They are obviously meant to be like that, so I don't worry and just ride the bike.