Fault history on my 11 month old R1300GS TE

JDS

Registered user
Joined
Nov 12, 2023
Messages
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Location
Manchester
19/12/23 purchased R1300 GS TE

Start issues occasionally

31/1/24
Fault o n s c r e e n

1 st-Brake light fault
2nd-Front collision fault
3rd-Cruise control fault

Cleared after stop/start for fuel
Called at dealer and reported

Starter relay recall
Bike fails to remember heated grip or shortcut menu choice
S.O.S fault came and went.

8/2/24

front collision fault came up again and went
Bike not retaining heating settings.

8/3/24

Start problem worse.
Front collision fault came
Cruise Control warning

18/3/24

Starter relay changed at dealers

22/3/24

Windscreen adjustment fault came and went
Heated settings still not maintained

25/3/24

Red Screen
Failure of all lights, brake, fog lights. No TFT, Speedo, screen
Etc etc
Reset at dealers

3/4/24

Battery changed at dealers to AGM to try and stop electrical faults.
Unable to clear all faults or reset quickshifter.

4/4/24

Rang BMW Uk
Complained about no BMW response to 6 attempts to contact via phone and email

Discussed rejecting bike at dealership but software update imminent.

Software update done

Enduro heel guards replaced - falling off

Engine oil sight glass paint flaked off replaced at dealers

Trip to south of France and red screen occurred 4 times. Reset with on/off.


11/09/24

12000 mile service at dealers
Recall issue to sort
Replace seat lock which was faulty
Investigate red screen and no electrics fault.

27/11/24

Red tft on start up. Unable to go on trip. Hotel money lost
Rode again to dealers with no TFT, indicators, lights, horn etc.
Reset at dealers, mileage 13,700.
TFT not communicating with some other electronic component, apparently.

29/11/24

Rearranged trip
Twice on the way I got brake light fault, front collision fault and cruise control failure. Stopped at first chance on/off and it reset.

30/11/24

30 mins after riding same 3 faults appeared.
On/off and they cleared.

250 miles with 2 stops in 7 hours and no more faults
 
That not good, I bet you have no trust in the bike now.
Being a year old now, is there no chance of still rejecting it ???

Did the 1250 have any problems like this when it first came on the market ?
 
Not a good read!
Im currently looking at used r1300gs and s1000xr.
Got to wonder at the quantity of electronics, sensors etc on these bikes and wonder if adaptive cruise, emergency braking, new height adjustable suspension are main culprits: I had a Toyota that was always throwing faults due to collision sensors, KTM electronic suspension seems to be the cause of many headaches alongside all the other dash warnings/failures.
Does the bike have the Li battery? Curious as many have found the KTMs to be very voltage sensitive and any drop in battery performance seemingly linking to a list of errors.
 
Hope you get it sorted, but don’t hold your breath.
 
Shocking. I feel for you. Very poor from BMW.

@Easy_Rider - I had one of the first 1250’s in the UK and yes, it was the same. Full of problems and constantly at the dealership. So much so that when I asked to trade it in, they were very sympathetic and gave me a whacking great discount as a result. The second 1250, 3 years later, has been flawless with the exception of the battery dying and ruining a trip to Holland.

With my current 1250 on extended warranty and 25k miles on it, I would like to replace it but I cannot find a bike I want more than the 1250. I think both flavours of the 1300 are absolutely shite, the KTM Super Duke will be unreliable, the Multistrada is like sitting above a wood burner and I can’t think of a bike that is better than mine!

First world problem but I feel a little disenfranchised. Am sticking with the 1250 for at least the next year I reckon.
 
But apart from all that, it's ok!
Shocking.
 
Easy_Rider said:
That not good, I bet you have no trust in the bike now.
Being a year old now, is there no chance of still rejecting it ???

Did the 1250 have any problems like this when it first came on the market ?
Click to expand...
I’ve posted this fault list because I compiled it to send to BMW UK. I have said I want it fixing with one last opportunity before I want my money back or a new similarly equipped bike as a replacement.
 
Interesting Barry. Would you be willing to share details?Privately
 
Which dealer?

Do you use a battery charger?

Sounds like something more than software is amiss. Mines October 2023 with adaptive cruise and no ride height option, over 7500 miles and been fine, no on screen electrical gremlins. Hopefully you get a good outcome.
 
Smartbazza said:
Very similar experience..I had mine replaced.

Barry
Click to expand...
Similar experience when the 1200LC came out. 2013 replaced, 2014 replaced. Both rejections went smooth, no lawyers. Keep it professional, be calm. On my third bike I got a crazy deal from BMW UK.
In total had 4 GS bikes, last one was the 2019 1250 engine model. Loved the bikes and the 1250 is reliable, never had any problems. I have now an 1250RS. From my experience, the more gadgets you have the more problems will have. Present bike is standard model.
 
JDS said:
19/12/23 purchased R1300 GS TE

Start issues occasionally

31/1/24
Fault o n s c r e e n

1 st-Brake light fault
2nd-Front collision fault
3rd-Cruise control fault

Cleared after stop/start for fuel
Called at dealer and reported

Starter relay recall
Bike fails to remember heated grip or shortcut menu choice
S.O.S fault came and went.

8/2/24

front collision fault came up again and went
Bike not retaining heating settings.

8/3/24

Start problem worse.
Front collision fault came
Cruise Control warning

18/3/24

Starter relay changed at dealers

22/3/24

Windscreen adjustment fault came and went
Heated settings still not maintained

25/3/24

Red Screen
Failure of all lights, brake, fog lights. No TFT, Speedo, screen
Etc etc
Reset at dealers

3/4/24

Battery changed at dealers to AGM to try and stop electrical faults.
Unable to clear all faults or reset quickshifter.

4/4/24

Rang BMW Uk
Complained about no BMW response to 6 attempts to contact via phone and email

Discussed rejecting bike at dealership but software update imminent.

Software update done

Enduro heel guards replaced - falling off

Engine oil sight glass paint flaked off replaced at dealers

Trip to south of France and red screen occurred 4 times. Reset with on/off.


11/09/24

12000 mile service at dealers
Recall issue to sort
Replace seat lock which was faulty
Investigate red screen and no electrics fault.

27/11/24

Red tft on start up. Unable to go on trip. Hotel money lost
Rode again to dealers with no TFT, indicators, lights, horn etc.
Reset at dealers, mileage 13,700.
TFT not communicating with some other electronic component, apparently.

29/11/24

Rearranged trip
Twice on the way I got brake light fault, front collision fault and cruise control failure. Stopped at first chance on/off and it reset.

30/11/24

30 mins after riding same 3 faults appeared.
On/off and they cleared.

250 miles with 2 stops in 7 hours and no more faults
Click to expand...
Sounds great
Must buy a 1300 GS in 2025
 
The question’s already been asked above, but many of those issues may stem from battery voltage irregularities?
DAMHIK…
 
SiRich said:
Which dealer?

Do you use a battery charger?

Sounds like something more than software is amiss. Mines October 2023 with adaptive cruise and no ride height option, over 7500 miles and been fine, no on screen electrical gremlins. Hopefully you get a good outcome.
Click to expand...
Bought from one dealer 40 miles away as they had the bike I wanted. My local dealer is a lot nearer.

Bike is kept on bmw charger when at home.

Last plug in at dealers said TFT not communicating with another component, I didn’t catch the name of.
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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