Garmin Ace Service.

[Gramps]

Had a couple of issues that needed help today. Called Garmin tech support line. Must admit it took along time to speak to someone. Waiting in the queue!

However, when I did get through spoke to a nice competant guy who answered my questions and tracked what I was doing when explaining what was happening on my unit/PC.

This took 'some time' which for me was very good! For anybody 'waiting' it would seem easier to contact God!.

Anyway, just a thought to anybody with a problem. Call at a time when you can afford to wait. Hold music. Someone will answer when they have got rid of the last prat already on the line (Like me).

I was satisfied that all was well at the end of the call.

Thanks to Garmin Tech Support.

 

[Pukmeister]

It always seems like ages with Garmin, but if you can stand the waiting in a queue, they have a good support team. Glad to hear I'm not the only one to have received good service from them, its reassuring after so many moans about customer service from people.

 

[Mollers01uk]

Had a couple of issues that needed help today. Called Garmin tech support line. Must admit it took along time to speak to someone. Waiting in the queue!

However, when I did get through spoke to a nice competant guy who answered my questions and tracked what I was doing when explaining what was happening on my unit/PC.

This took 'some time' which for me was very good! For anybody 'waiting' it would seem easier to contact God!.

Anyway, just a thought to anybody with a problem. Call at a time when you can afford to wait. Hold music. Someone will answer when they have got rid of the last prat already on the line (Like me).

I was satisfied that all was well at the end of the call.

Thanks to Garmin Tech Support.

Thats really good to hear.

What the tech guys name????

 

[ballistic]

Had a couple of issues that needed help today. Called Garmin tech support line. Must admit it took along time to speak to someone. Waiting in the queue!

However, when I did get through spoke to a nice competant guy who answered my questions and tracked what I was doing when explaining what was happening on my unit/PC.

This took 'some time' which for me was very good! For anybody 'waiting' it would seem easier to contact God!.

Anyway, just a thought to anybody with a problem. Call at a time when you can afford to wait. Hold music. Someone will answer when they have got rid of the last prat already on the line (Like me).

I was satisfied that all was well at the end of the call.

Thanks to Garmin Tech Support.

So it was you, was it
I must have been waiting over 45 minutes before I got to talk to a human... thank doG for work phones
When I did eventually speak to a human bean, he was very helpful, as you say, and took the time to go through a problem thoroughly... he did mention that their computers were down yesterday, which made things worse than normal.
Let's hope they sort out my foggy screen