Garmin cockup

[vfrjohn]

Just received this from garminPotential Incorrect Routing in the Netherlands
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Valued Customer,

Garmin has recently been made aware of an issue involving map data present on its Personal Navigation Devices (PNDs) that may cause the PNDs with certain map versions to indicate the direction of travel incorrectly on a very low percentage of road segments only in the Netherlands. Garmin has determined that certain roadway segments within the Netherlands have incorrect one way assignments, resulting in travel guidance against the flow of traffic for short portions of certain calculated routes. This issue affects primarily roundabouts or non-controlled access roads.

Products Affected
The issue affects the City Navigator Europe NT and NTU database version 2013.40. This database version was made available for download on 27 February 2013 and the issue therefore affects any Garmin PND to which the user has downloaded this database version since that date. The same affected map update is also available on an SD card as an accessory.

Resolution
As indicated in the operator manuals, always evaluate conditions such as road signs and traffic flow before following the GPS recommendations/guidance. Customers with City Navigator Europe NT and NTU 2013.40 database should be aware of the potential routing issues documented above and always ensure the vehicle is operated safely according to traffic and route requirements.

Garmin is currently working on a database update that will correct this issue and expects to have the update available in late April 2013.




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[Bumpkin]

That's interesting. City Nav 2013.40 was removed a week ago and only reinstated over the weekend. I was told by a Garmin CSR that the issue was down to a cartography issue.

Does this mean that they've now discovered further errors? Maybe it's a late/lame April fools prank

 

[John Armstrong]

Got the same e-mail.

 

[ebbo]

Duno about wrong one way assignments but Garmin mapping through the Netherlands last Autumn was completely barking mad as far as routing goes

 

[scottpa]

It's not just the Netherlands. I had a problem with a journey on the M6 last week. I was travelling up from j8 to j44. At j15 the zumo wanted me to get off, go down the slip road and then get back on the motorway. It did the same on the way back down and also had a similar moment on the M6 toll. Between this and the gradual dumbing down of Garmin products, I may be having a look at Tom Tom's new rider.