Gear Lever issue and BMW's shocking response...

[Wokkaman]

riding home with my wife this evening thought on a dual carriageway I missed a gear with my big boots on, when I missed another I looked down to see the final part missing! Not sheared, just fallen off??Popped into Bahnstormer Alton my local dealer who said not see that happen before? Then to my surprise A: you can't get the part as a separate part? B: it's not covered by extended warranty (which I just purchased a couple of weeks ago) C: £80!! The bike is 2.5 years old with 16300 miles and I would expect a gear lever to last years and years and years. Never been off road and never been dropped it. - A rant at BMW and I get this;
Thanks for your message about the gear lever on your BMW GSA. I'm sorry to hear this - I can understand your disappointment. Although the gear lever issue is unusual, the investigation has found no evidence of a manufacturing defect. this particular part isn't a warrantable item, and that the issue is a result of wear and tear

WTF!! Anyone else had this???

 

[POL382]

If I were you I'd buy this one off eBay!

http://www.ebay.co.uk/itm/BMW-R1200GS-Gear-Selector-Lever-/122480097267?hash=item1c8461f7f3:g:sSsAAOSw2xRYi5o2

 

[crotchrocket]

Its an allen bolt at the end, that holds the shifter knob on. Must have been loose. Frustrating, but i can see why it wouldn't be covered under any warranty. If it fell off as you drove it away from the dealer when you first bought it i could understand.

Theres a replacement on eBay for £60 http://www.ebay.co.uk/itm/BMW-R1200...l-Shifter-Adjustable-OEM-GSA-GS-/332054977532

 

[Deleted account 211025001]

So............if I understand correctly................the pinch bolt wasn't tight enough and/or came loose and the end of the lever fell out?

The bike has done over 16,000 miles?

You want the (extended) warranty to cover a new gear lever (or part if it were available)?

Really?

Bung an appropriately sized bolt in your hole and make sure the pinch bolt holds it nice and tight. Job's a carrot

Andres

 

[crotchrocket]

Beaten too it!! Yeah, that one is cheap! although not adjustable like the one you have will fit fine.

 

[JohnnyBoxer]

Suck it up

It's probably worked loose and fallen off

EDIT - Andres is correct

Shit happens, don't forget to wipe your bottom too

 

[Wokkaman]

Suck it up

It's probably worked loose and fallen off

EDIT - Andres is correct

Shit happens, don't forget to wipe your bottom too

my grumble is why cant you buy the end bit!

 

[Wokkaman]

So............if I understand correctly................the pinch bolt wasn't tight enough and/or came loose and the end of the lever fell out?

The bike has done over 16,000 miles?

You want the (extended) warranty to cover a new gear lever (or part if it were available)?

Really?

Bung an appropriately sized bolt in your hole and make sure the pinch bolt holds it nice and tight. Job's a carrot

Andres

Hear you, but I dont want the whole lever just the the one bit...

 

[KMD]

I'm afraid you may get the full force of UKGSer's sympathy here. On the upside, at least it's not scratched.

 

[Deleted account 211025001]

my grumble is why cant you buy the end bit!

My missus does that; realises that what she's just ranted on at me about was a load of bollox then back tracks saying that's not what she really meant and was only joking/teasing/being ironic...............

One day she'll hold her hands up and just say, "sorry, I was being a bit of a twat wasn't I" and I'll smile and say, "not to worry my little honey bear, we all act the twat at times" and give her a big sloppy kiss....................It's not happened yet but I can live in hope

Andres

PS I'm NOT offering to give you a big sloppy kiss, just want to make that clear.

 

[(RIP) Stormchaser]

Does anyone bother to look at the "Last Ride Analyser" on their GPS V?

On my last journey of just 68 miles it indicates I changed gear ten thousand five hundred and seventy eight times.

 

[Wokkaman]

My missus does that; realises that what she's just ranted on at me about was a load of bollox then back tracks saying that's not what she really meant and was only joking/teasing/being ironic...............

One day she'll hold her hands up and just say, "sorry, I was being a bit of a twat wasn't I" and I'll smile and say, "not to worry my little honey bear, we all act the twat at times" and give her a big sloppy kiss....................It's not happened yet but I can live in hope

Andres

PS I'm NOT offering to give you a big sloppy kiss, just want to make that clear.

Yes thank you again hear what your saying, but having to buy a whole f*cking lever for the end bit as not available as a separate part even the it is a separate part is just a rip off!!

 

[Neil W]

Temporary measue ,find a bit of steel the correct diameter and length stick it in the hole and retighhten the allen bolt then wrap it in tape or put a bit of rubber tube over it to stop it damaging your boot .

Ridiculous that a removable paer of the gear lever is not available as a separate spare

 

[crotchrocket]

Yes thank you again hear what your saying, but having to buy a whole f*cking lever for the end bit as not available as a separate part even the it is a separate part is just a rip off!!

Theres a link above to a new lever for £15 !!!!

 

[KMD]

And thread lock it. You'll probably end up with a better part than the original.