Ultrablast
Registered user
Help!
My '08 GS is currently at SBW Motorrad in Hertford for an annual service. They've just called to say that there is a gearbox oil leak from the input shaft. They've advised that the oil seal on the shaft needs replacing and that as there is a minor clutch slip, they would have to replace the clutch too. Cost around £1,100 + vat. (Aparrently with the seal replacement, the clutch would need to be replaced anyway.)
It is out of warranty but it has only done 9 100 miles and has always been dealer serviced. I've had problems with my elbow and so haven't ridden the bike since last November but took it out around 4 weeekends ago for 30 or so miles. I felt no clutch slip and noticed no oil. (Recent and recent surgery puts me a good 6 weeks away from riding again).
As the mileage is low and has been dealer serviced, SBW have asked BMW for a goodwill claim and BMW have offered 50% of the cost of the parts only. This is not acceptible to them, so they have gone back to BMW and we await their response.
My main question, of course, is what should I do. I don't have this kind of money lying around but more importantly, the mileage is so low and there has been no indication at all of a leak - no drips, spots or pool of oil under the bike.
Any advice on the following (or generally) would be most welcome:
1.) Given the mileage, should I try to push BMW to cover the entire claim on a goodwill basis? If so, how do I go about this, who do I contact, etc?
2.) Is there any other way of bringing the cost down? I would tend to go to my local independant BMW guy (Motorscot) for something like this but I don't imagine the discounted parts offer would apply?
Any help or advice greatfully received.
Stu
My '08 GS is currently at SBW Motorrad in Hertford for an annual service. They've just called to say that there is a gearbox oil leak from the input shaft. They've advised that the oil seal on the shaft needs replacing and that as there is a minor clutch slip, they would have to replace the clutch too. Cost around £1,100 + vat. (Aparrently with the seal replacement, the clutch would need to be replaced anyway.)
It is out of warranty but it has only done 9 100 miles and has always been dealer serviced. I've had problems with my elbow and so haven't ridden the bike since last November but took it out around 4 weeekends ago for 30 or so miles. I felt no clutch slip and noticed no oil. (Recent and recent surgery puts me a good 6 weeks away from riding again).
As the mileage is low and has been dealer serviced, SBW have asked BMW for a goodwill claim and BMW have offered 50% of the cost of the parts only. This is not acceptible to them, so they have gone back to BMW and we await their response.
My main question, of course, is what should I do. I don't have this kind of money lying around but more importantly, the mileage is so low and there has been no indication at all of a leak - no drips, spots or pool of oil under the bike.
Any advice on the following (or generally) would be most welcome:
1.) Given the mileage, should I try to push BMW to cover the entire claim on a goodwill basis? If so, how do I go about this, who do I contact, etc?
2.) Is there any other way of bringing the cost down? I would tend to go to my local independant BMW guy (Motorscot) for something like this but I don't imagine the discounted parts offer would apply?
Any help or advice greatfully received.
Stu
