Help - DVD has disappeared!!!

[Grumpy Lee]

Well, it is actually physically there with power to it, the tray opens and closes and the disc is spinning when the tray opens.

When I look in My Computer there is no DVD drive, any clues as to where it's gone???

This is on my laptop, and bugger me when I went to the desktop the same thing has happened. Anyone know of any Windows updates that may have caused this?? I ask the last bit in the knowledge that every evening when I get home I have to delete the same Outlook update to be able to recieve my emails.

Cheers, Lee

 

[Grey Beard]

What is your operating system?

In Device Manager. is there anything with a yellow warning marker beside it indicating a problem? Maybe a USB or similar device driver is corrupted and failing to enable the DVD drive to function correctly.

Grey Beard

 

[ianboydsnr]

Well, it is actually physically there with power to it, the tray opens and closes and the disc is spinning when the tray opens.

When I look in My Computer there is no DVD drive, any clues as to where it's gone???

This is on my laptop, and bugger me when I went to the desktop the same thing has happened. Anyone know of any Windows updates that may have caused this?? I ask the last bit in the knowledge that every evening when I get home I have to delete the same Outlook update to be able to recieve my emails.

Cheers, Lee

this happened to mine last week, so I did a system restore, picked a restore point that was a few weeks ago, and it was back after that

 

[CuzGS]

Try control panel add new hardware, may find it again

 

[Grumpy Lee]

What is your operating system?

In Device Manager. is there anything with a yellow warning marker beside it indicating a problem? Maybe a USB or similar device driver is corrupted and failing to enable the DVD drive to function correctly.

Grey Beard

Vista on laptop, XP Pro on desktop
Tried that, all OK

Try control panel add new hardware, may find it again

Tried that, didn't work

this happened to mine last week, so I did a system restore, picked a restore point that was a few weeks ago, and it was back after that

Never tried one of them, might be a new experience (or maybe a new desktop )

 

[Grumpy Lee]

this happened to mine last week, so I did a system restore, picked a restore point that was a few weeks ago, and it was back after that

It appears you need to have created a restore point before you can do a system restore - that's that option gone then

 

[cookie]

It appears you need to have created a restore point before you can do a system restore - that's that option gone then

System should periodically create a restore point automatically.

My experience is that this is one of the first bits to fail when problems occur in XP. Another one being that any restore points that are there don't work.