Yes, the LED comes on if I connect the USB cable or if I simply turn on the ignition. I notice yours doesn't have the lean angle thingy, I wonder if that the issue? I can't imagine why though as the Ezcan only 'reads' the can bus. Anyway......
To be sure I have just tested the LED. Oddly this time I just let it run its course instead of clicking on the programming page. Initially having plugged in but not turned on the ignition it said it detected no can bus. Ignition on removed that message to be replaced with saying it wasn't connected to the battery. About 30-60 secs saw that message disappear to be replaced with connect the USB. Odd it can sense the battery and can bus correctly put out a message to that effect yet finally settles on the idea that the USB isn't connected correctly

. The USB has to be connected in order to sense the battery and/or can bus in the first place!
Hope Ezcan sort this for me, it a bit too expensive to simply 'write it off'.