I think the guy you spoke with at CN doesn't know what he's talking about. How about calling back and speaking with someone else?
I had a similar thing with Hastings Direct who told me they didn't do multi bike policys. I arranged insurance elsewhere then called HD back to cancel the automatic renewal and was told that they did.
I suspect the person you spoke with was getting mixed up with registered keeper which you are and actual legal owner which is the finance company.
If insurers didn't insure cars which were bought/financed via PCP they would be closing themselves off from 80% of the new car market.
I had a similar thing with Hastings Direct who told me they didn't do multi bike policys. I arranged insurance elsewhere then called HD back to cancel the automatic renewal and was told that they did.
I suspect the person you spoke with was getting mixed up with registered keeper which you are and actual legal owner which is the finance company.
If insurers didn't insure cars which were bought/financed via PCP they would be closing themselves off from 80% of the new car market.