IPod Help... Please

[POG]

It could be that the device may have not been recognised first time round, have a look in Device Manager (Control Panel then System then Hardware) to see if there are any unknown devices - they usually have a yellow question mark.

If you have any you could try uninstalling them and restarting then plugging it back in - might work ???

I have looked and I don't have anything in my Device Manager it is completly empty.

Thank you to everyone who has supplied help and advice it is really appreciated

 

[Radar_UK]

I have looked and I don't have anything in my Device Manager it is completly empty.

Thank you to everyone who has supplied help and advice it is really appreciated

Completely empty ? That doesn't sound right at all !

Does it not even have entries for Display Adaptor, keyboards etc etc ?

 

[POG]

Completely empty ? That doesn't sound right at all !

Does it not even have entries for Display Adaptor, keyboards etc etc ?

No it is a completely blank box, there isn't anything in it.

 

[redcastle]

this should get your device manager back

http://support.microsoft.com/kb/311504

It may also cure your problem, it looks like plug and play is disabled

good luck

 

[POG]

this should get your device manager back

http://support.microsoft.com/kb/311504

It may also cure your problem, it looks like plug and play is disabled

good luck

Thanks for that Redcastle, I've tried that but still nothing appearing or working.

 

[centaur]

Thanks for that Redcastle, I've tried that but still nothing appearing or working.

Does the 'device manager' show in anyone else's profile ?

 

[POG]

Does the 'device manager' show in anyone else's profile ?

There is only one account on the laptop.

 

[centaur]

Try setting up another dummy one, making sure it has admin powers and see if the Device manager shows then.