Dwaind
Registered user
Puma is the internal BMW system.
The more people that complain the better, I suggest contacting motorcycle publications as well, lets get them (BMW) on the back foot, these bikes should be supplied with two keys.
Dwain
Keyless
- Thread starter Dwaind
- Start date
Puma is the internal BMW system.
The more people that complain the better, I suggest contacting motorcycle publications as well, lets get them (BMW) on the back foot, these bikes should be supplied with two keys.
Dwain
Dwaind
Registered user
I suggest you reply with a comment about posting on numerous forums and contacting the motorcycling press, given that the next few editions will feature the new models I am sure BMW will not want negative letters etc.
I have also complained to both parties at BMW
Fat Biker 66
Registered user
+1 email sent
matchbox
Registered user
I've had numerous bikes and don't think I've ever used the spare key. But I worry that with keyless the way it is used one is more likely to mislay the key because there is less physical involvement with the actual key. Collecting my Exclusive tomorrow so will start first hand experience...
A very long and carefully put together email has been sent to said MD. Let see what the outcome be. 
Fat Biker 66
Registered user
I had my automated reply. Passed on to customer service manager. Won't hold my breath on positive outcome.
just haggle key at better price. Dont know how some people be bothered emailing etc.
now its out in the open you only get 1 key its up to the people to haggle the dealer for the 2nd key as part of the sale! , im sure the dealers will then be on to the higher authority in BMW
now its out in the open you only get 1 key its up to the people to haggle the dealer for the 2nd key as part of the sale! , im sure the dealers will then be on to the higher authority in BMW
Deleted account Aberdeen GS
Registered user
Can't disagree with that.
However, some of us purchased the keyless option when it was first launched. We were gobsmacked to be presented with just one key (and a tiny, worthless piece of plastic breakable shit) when we collected our bikes.
Moose
Registered user
If the retail price is approx. £160 for the second key, I would rather use that value to haggle on other kit. I ordered a second key on-line for about £12 from one of the companies in thread #4.
By his own admission one senile fool keeps losing his key, can't work out how to secure his bike while he lugs his (and his wife's) prodigious quantity of luggage into a hotel room and is astounded by BMW's reluctance to drop their kecks to assist him.
Easy solutions:
1. You do get a spare plastic key, which will run the bike. That is your most pressing problem over and will mean that you won't get stranded.
2. If your only remaining concern is your inability to share one key with your wife on the occasional luggage ferrying duties, but you only need the second key to open / lock the panniers; get a second non-transponder key cut for a couple of quid.
3. Still worried? Easy. Glue or tie or somehow secure the spare plastic transponder key to the metal blank. Bingo, one for fully functional spare metal transponder key.
4. Still stuffed? Buy a 1600 where the panniers are all locked centrally, meaning you don't need to touch your transponder key from the moment you leave home to the moment you come back. Secure it into your jacket or shove it somewhere really safe and don't touch it.
5. Still no good? Work out that the bike and the 21st century really do not suit you.
Easy solutions:
1. You do get a spare plastic key, which will run the bike. That is your most pressing problem over and will mean that you won't get stranded.
2. If your only remaining concern is your inability to share one key with your wife on the occasional luggage ferrying duties, but you only need the second key to open / lock the panniers; get a second non-transponder key cut for a couple of quid.
3. Still worried? Easy. Glue or tie or somehow secure the spare plastic transponder key to the metal blank. Bingo, one for fully functional spare metal transponder key.
4. Still stuffed? Buy a 1600 where the panniers are all locked centrally, meaning you don't need to touch your transponder key from the moment you leave home to the moment you come back. Secure it into your jacket or shove it somewhere really safe and don't touch it.
5. Still no good? Work out that the bike and the 21st century really do not suit you.
Is this an example of Wapping humour ?
It's a straightforward piece of advice.
What's yours?
What's yours?
My advice is to myself. I must stop reading your posts because I find you irritating and sarcastic and don't "get" you at all.
In fact to stop myself from accidentally reading more of your posts, I will filter you now.
Ok, £12 for a spare key is great value, if you are to use it to unlock your luggage, gps or under seat compartment, but it will not unlock the locks for steering, fuel tank or start your bike if your "choc block" key does get fubarred or lost. This is why we (those who have emailed) aren't letting BMW get away with it......
ive ordered bike with 2 keys.
i think the plastic key should always stay at home
one key will be used as standard and kept in breast pocket of jacket
other fob/spare key will be put in to snappy w/proof bag and put in to useless small pocket on rukka trousers that nothing else fits in to.
you might be unlucky and lose jacket, but highly unlikely to lose your trousers if away touring.
i have done this with multistrada in the past and with '14 gs te the past 2 years, and never needed to even look at 2nd key.
i will however also get a blank cut to open panniers etc and this will be used regulary with the other 2 fob/keys probably never seeing the light of day!!
i think the plastic key should always stay at home
one key will be used as standard and kept in breast pocket of jacket
other fob/spare key will be put in to snappy w/proof bag and put in to useless small pocket on rukka trousers that nothing else fits in to.
you might be unlucky and lose jacket, but highly unlikely to lose your trousers if away touring.
i have done this with multistrada in the past and with '14 gs te the past 2 years, and never needed to even look at 2nd key.
i will however also get a blank cut to open panniers etc and this will be used regulary with the other 2 fob/keys probably never seeing the light of day!!
D Green
Registered user
A metal key from BMW will cost you £22.00 +delivery (Purchased) which is a workable solution.
I was presented with one key after bike was purchased I was not aware of this so could not get additional in with my deal.
definitely a bummer for the people who have bought bikes in the past and deal done then presented with one key. Suppose its you guys we need to thank for highlighting the issue on here so the rest of us are fully aware what we need to ask for during negotiations.
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