This is the confirmation I received today. It clearly states that I am receiving the 'cap version'
NAV 6 New unit update
- Thread starter hommes
- Start date
Think your experience must have been different to mine. I too was in contact with Garmin on a number of occasions and last November I was put on the waiting list for the long awaited 'cap' version
In early December I received the attachment below.
When I clicked on, I was asked to submit (what Garmin called) a survey which was only 2 questions....my Nav 6 serial number and my email address. I can't put a copy of this on here as the link has expired
Attachments
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Are there any other identifiers on the packaging?
Just had someone check the part number on the BMW system and nothing...assuming it's either too new or just a part number Garmin are using, seeing as they are putting the BMW Group stuff on as well
My replacement is being sent out today from the Motarrad dealer I bought the original Nav6 from in 2021, so hoping.....
Thanks very much
I can see a world of pain unfolding, with some bods thinking that they’ve received the latest units, but it being an older one. Some bods not receiving anything at all. Bods worrying about capacitive screens, because they have read something on the internet. Bods receiving the new unit but something else going wrong in their lives. Some bods thumping on the doors of BMW, yelling “But there’s a bloke who has had his changed”, whilst other bods bang on Garmin’s doors, yelling the same thing. A world of confusion over Garmin’s part numbers and BMW’s part numbers. More confusion over numbers, when bods type out the device’s unique reference number, peculiar to their device alone, whereupon another bod will say that his is different. Some bod, saying he’d read something else on the internet but his mate is saying something different……
This is going to be excellent to watch. Oh boy, am I glad I went for the full and very simple refund.
This is going to be excellent to watch. Oh boy, am I glad I went for the full and very simple refund.
And some “Bods” just prattling on nonsensically because they like the sound of their own opinions.I can see a world of pain unfolding, with some bods thinking that they’ve received the latest units, but it being an older one. Some bods not receiving anything at all. Bods worrying about capacitive screens, because they have read something on the internet. Bods receiving the new unit but something else going wrong in their lives. Some bods thumping on the doors of BMW, yelling “But there’s a bloke who has had his changed”, whilst other bods bang on Garmin’s doors, yelling the same thing. A world of confusion over Garmin’s part numbers and BMW’s part numbers. More confusion over numbers, when bods type out the device’s unique reference number, peculiar to their device alone, whereupon another bod will say that his is different. Some bod, saying he’d read something else on the internet but his mate is saying something different……
This is going to be excellent to watch. Oh boy, am I glad I went for the full and very simple refund.
Probably a wise decision. Trouble is I really like the functionality of the wonderwheel - especially for zooming in and out - so alternatives are limited. That's why I keep my old (second-hand from this parish) Nav5. It just keeps going...
The whirlywheel thing is very good.
I deliberately kept a Nav V, just in case I ever go back to a bike with one. I may yet mount it on my TFT screen 1600, in place of my XT, though the whirlywheel thing will not be able to control it, just as it won’t control my XT.
I think eventually, everything will be TFT screens, running CarPlay or similar, with bods who want to design bespoke routes (that is very far from everyone) using third party apps, like MyRoute, to create the bespoke routes.
I also need to get back to looking at the BMW Connected app, running on an Android phone. The whirlywheel will work that and the TFT display is good.
I deliberately kept a Nav V, just in case I ever go back to a bike with one. I may yet mount it on my TFT screen 1600, in place of my XT, though the whirlywheel thing will not be able to control it, just as it won’t control my XT.
I think eventually, everything will be TFT screens, running CarPlay or similar, with bods who want to design bespoke routes (that is very far from everyone) using third party apps, like MyRoute, to create the bespoke routes.
I also need to get back to looking at the BMW Connected app, running on an Android phone. The whirlywheel will work that and the TFT display is good.
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No world of pain....My replacement is with DPD for delivery tomorrowI can see a world of pain unfolding, with some bods thinking that they’ve received the latest units, but it being an older one. Some bods not receiving anything at all. Bods worrying about capacitive screens, because they have read something on the internet. Bods receiving the new unit but something else going wrong in their lives. Some bods thumping on the doors of BMW, yelling “But there’s a bloke who has had his changed”, whilst other bods bang on Garmin’s doors, yelling the same thing. A world of confusion over Garmin’s part numbers and BMW’s part numbers. More confusion over numbers, when bods type out the device’s unique reference number, peculiar to their device alone, whereupon another bod will say that his is different. Some bod, saying he’d read something else on the internet but his mate is saying something different……
This is going to be excellent to watch. Oh boy, am I glad I went for the full and very simple refund.
If it works OK then great if not...back it goes
The guy at the dealers has said it is the new Cap touch screen
I am assuming the dealer get these from the same source as the one tspivey received
I've said before, I don't want an XT or other alternative, I don't want to use my phone for navigation
If at some point they cannot completely resolve the screen issue then I will deal with that then. No banging on doors or yelling
There is no confusion over the part numbers after speaking to BMW. Garmin can issue their own part numbers for BMW branded items which are similar but a slightly different format
Yes, you’re perfectly correct, Sorry I’d forgotten they called it a survey.
When all this started for me I just went to the Garmin UK website, Support - Support Centre, entered the details there and Garmin have been brilliant since. No confusing third party BMW dealer involved at all.
Sat Nav arrived, new head unit and battery
Has a BMW part number 77528504061
The only other difference to the one received by tspivey is it has 35/2023 - 35/2025 and TW01 DH5 on the same label
It's on a map update after registering on Garmin
I shall give it some stick afterwards and update
Should it throw another wobbly I would probably go direct to Garmin
Garmin have said there is no time limit on replacement of these 6's
Has a BMW part number 77528504061
The only other difference to the one received by tspivey is it has 35/2023 - 35/2025 and TW01 DH5 on the same label
It's on a map update after registering on Garmin
I shall give it some stick afterwards and update
Should it throw another wobbly I would probably go direct to Garmin
Garmin have said there is no time limit on replacement of these 6's
That’s the same part number as the one I’ve just sent back which was a ‘refresh’ model, I took this photo before I sent it back. I received it in April 2023 and as said earlier it ran faultlessly until Garmin requested I send it back for the Cap Touch.
Week 35/2023 is the end of August, so too early to be the Cap Touch.
My ‘refresh‘ model was recognised on Express as Nav V1-1, the new one is back to being recognised as Nav V1.
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Thanks for that
I did ring Garmin. The guy I spoke to couldn't confirm what BMW had sent to me but reassured me that if it develops an issue then Garmin will deal with it.
I asked for how long, reply was lifetime on the Nav6
Gave me the details of what to do if it goes wonky
I will be giving it some use over the next 6 months.....
Nav is recognised as BMW Motarrad Navigator V1 on Garmin Express
Out of interest, what is the plaque under the battery of the new one from Garmin?
Go to the Garmin UK website and from the left side drop down menu choose Support, then Support Centre and follow the instructions after completing the Having Trouble box.
The under battery is no different, apart from the part number, they’re all from Garmin, the ones the dealers have access to just won’t be as up to date as direct from Garmin themselves.
The serial number they ask for is the one under the barcode.
Garmin have been brilliant and extremely quick, paying for all the postage by UPS.
I’m hoping this will be my last but who knows.
Thanks for that
Seems on the face of it BMW have sent me one with the original part number
I spoke to the dealer, he is sure this is an updated screen
He reiterated that Garmin can put their own BMW type part number on. He does not know other than that
He did add that I had to wait until the 1st week of January as there were new replacement Navs coming in
Garmin cannot say if the replacement I got is a cap one from the serial number
I have been running the life out of it since yesterday, running routes on it. Now the weather has dried hoping to get the Nav and my heated jacket some this week
In relation to the part number on mine the guy at BMW did say that is now the Nav and cradle together part number and is not used in the UK now
A google search gives very few options on the part number.....who knows what they are up to
I do now know I have the go straight to Garmin option
Thanks for putting the pics up
I fear you're right about the irreversible trend towards phones interfaced with bike screens. The market for those who want or need dedicated separate GPS units is small and shrinking, as evidence by the number of bods on here who are more than happy to go down that route.
It's easy to list pros and cons of either route and I'm not for a minute saying that the phone route is wrong or even inferior, just that it doesn't work for me - or rather it doesn't work for me on long, overland trips.
I like to have back-ups for key systems on those trips. My phone is my main camera - I carry a small camera just in case. My Nav5 is my main GPS - I have a Quadlock mount and phone cover, so my phone is my back-up GPS just in case. I'll probably end up carrying two phones, just in case, which to me just defeats the object
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