Navigator V Map problem

This might be a bit late but can you check what exactly is on the SD card that you have installed !

Is it formatted correctly ?

Has it actually got the maps on it that you need ?
 
The SD Card is Fat32, formatted and installed. The device shows as having the "worldwide autoroute" map on it which appears to have less detail but the SD card has the "city navigator Europe NTU 2017.1" I've checked the map i want to us and match on my device as the europe one but alas.....same issues. Wapping has been emailed. Appreciate the advice so far.
 
Right, here goes:

(1) I have received a sample route from the OP, it's for the Romantic Road, Wurzburg to Fussen

(2) It's a GPX exchange file, so it opens straight up in BaseCamp, which shows it as being created in Motorcycle mode. I have attached a copy, hosted on Dropbox for others to try.

https://www.dropbox.com/s/1aqf8yu8fy1l47y/Romantic Road.GPX?dl=0

(3) My Mac is running exactly the same maps as the OP

(4) The first thing I have noticed is that the route is shaped by announced waypoints (as opposed to unannounced shaping points) but that alone should not create a problem when displaying and then running it on a Nav V

(5) I also noticed that all the announced waypoints have the same arrival time and that the start point at Wurzburg has the same time as the arrival at Fussen. In short, 237 miles taking no time at all.

(6) I have imported it into a Nav V, which is running exactly the same maps as the OP.

(7) The route imports well and comes up on the screen just fine. A magenta line between Wurzburg and Fussen of 238 miles (I wouldn't worry about the mile difference, it's probably a rounding thing) but also now shows a total journey time of 6 hours 20 minutes.

(8) As one would expect, each of the OP's waypoints are shown as little orange flags. The device has also calculated a total journey time (something that wasn't shown on the computer version in BaseCamp) and has also given an arrival time at each of the waypoints.

(9) I can review the trip on my Nav V and all the turn by turn instructions are there in a route card format. The only thing that's changed is that the estimated journey time has then reduced to 5 hours 40. That is nothing to worry about, it is simply the device 'knowing' that I'll ride it faster that the software thinks i should. In short, it 'knows' I'll speed.

(10) From my home in central London, I can ask the device to navigate me to the start of the route and / or to the end point and / or to all or any of the waypoints in-between.

(11) I have repeated the same process using two other Nav V's with the same overall satisfactory results.

In short, it all works and I'd be happy to use it.

Now....

The OP's route seems to be well created in BaseCamp and works OK in no less than three Nav V's. It's a moot point whether the OP should use unannounced shaping points as opposed to waypoints when dragging and fixing a route but let's not debate that here as it should make no difference.

The OP tells us that the route looks OK on his Mac, just as it does on mine. Let's accept that.

The OP tells us that the route only goes haywire when he displays it on his Nav V, whilst it doesn't on three of mine. Let's accept that, too.

The problem therefore can only lie in the OP's Nav V device - maybe in the maps - OR in a difference in the settings between his Mac and his Nav V device OR both. To try to walk us through that problem I have attached a link to a version of the same route that I have created, to see how he gets on...

https://www.dropbox.com/s/4i7exsa2fyajqup/Helping the bod out..GPX?dl=0

I have coloured the route red.

It is showing as being 236 miles, an insignificant difference in distance, probably just because I sometimes didn't go exactly to each of the OP's waypoints, which are based in towns.

The time taken is 6 hours 1 minute. Again, an insignificant difference, probably just down to differences in the personal set up of BaseCamp on my Mac versus his.

I made sure that the BaseCamp software on my Mac was set to fastest time, in Motorcycle mode and that all the routing 'helpers' were turned off. In short I would be in charge, not the computer. I then simply asked BaseCamp to take me from A to B (Wurzburg to Fusson) and then shaped the route using the shaping point arrow in BaseCamp to drag it over the OP's route. This created announced waypoints, which i then converted into unannounced shaping points.

My version of the route runs fine in each of my three Nav V's. Does it work for the OP.....????

Richard
 
I dont have a Nav 5 unit to hand but the route looks to be good on basecamp !

I will take wappings word that it runs ok on a unit which suggests to me that there is a mapage issue or more likely a settings difference
 
So let me get this right then, does that mean you are pond life if you don't use the software that takes hours and ultimately means you have to end up coming on a forum to ask for help in getting it to work?

'The OP has managed to apparently successfully create a route in BaseCamp'.......er, not that successfully by all accounts, else he'd be out riding his route on his motorcycle and none of us would be any the wiser!

I love this logic!!! :bow

To create the route Wurzburg to Fussen is dead easy in BaseCamp; any chimp (if they lived in ponds that is) could do it.

You'll see from the OP's posts and as confirmed in post 24, there is nothing wrong with the route as created by the OP in BaseCamp. He's happy with it, it looks right to him and it looks right when two other people look at it in BaseCamp too. As you'll see it can be sent to three other Nav V's and work perfectly, so it's not a BaseCamp problem.

As it's a .gpx file, maybe you could do something useful and try it in your Nav V, to see what results you get. Thanks.

Failing that, maybe you could open the .gpx file and then mirror the route in Motogoloco, then share it with us all as a .gpx file. The OP could then try running that route on his Nav V to see if it made any difference. He'd then have my version, his version and yours to compare on his GPS device. A valuable bikermate service.

:beerjug:
 
Well all looks ok here, its the romantic strasse,

A couple of questions if i may, can you actually plot a simple route from a to b just using the nav, set a start point like home and add a destination like channel tunnel, and tell it to avoid motorways, and let it calculate it, does it look ok on the nav, now save the route on the nav, and connect the nav to the mac and import the route does it look the same, or does it look different.
 
Quote Originally Posted by Decompressing View Post
So let me get this right then, does that mean you are pond life if you don't use the software that takes hours and ultimately means you have to end up coming on a forum to ask for help in getting it to work?

'The OP has managed to apparently successfully create a route in BaseCamp'.......er, not that successfully by all accounts, else he'd be out riding his route on his motorcycle and none of us would be any the wiser!

I love this logic!!!

No it just means you have chosen to use an easier way of doing it, all be it a Flawed way, as it relies on some form of online access to be able to use it, i dont see anyone quizzing you on why you choose to use that method, maybe its because you find it easier and can not be bothered to learn how to use something else that will ultimately work in all scenarios once learnt.

There is nothing wrong with the route he created.
 
I dont have a Nav 5 unit to hand but the route looks to be good on basecamp !

I will take wappings word that it runs ok on a unit which suggests to me that there is a mapage issue or more likely a settings difference

I have just deleted the OP's route from my Nav V and then turned all the maps on my Nav V off, un-ticking them all, to leave me just the generic base map running. Again the route Wurzburg to Fussen imported itself from the device's SD, calculated itself (conversion from .gpx into whatever a Nav V uses) and displayed correctly. The only thing I could not see were the fine detailed roads, of course.

This suggests to that it's not:

(a) A BaseCamp problem, enough people have said the route the OP created looks fine. Motogoloco exponents can believe this or not.

(b) A mapping problem per-se or I should have had a haywire route displayed on my Nav V, as it has no detailed maps running, just the base map. Fans of OSM maps can believe this if they like.

I think it's either the OP's device itself; the only way to test this is by him loading in other routes that bods know to work. Or it's a problem between his SD card and the device. Again, difficult or impossible for someone else to replicate. This latter can be sorted very easily by the OP loading in a fresh, brand new SD card into the device and starting afresh.

I'm still not clear if the OP's Nav V is brand new or a secondhand item. If it's secondhand, God only knows what a previous owner might have done to it. We see some pretty extreme solutions offered up on this site, along with all sorts of tinkering in devices' directories to know that some poor machines might be destined for a full re-build at Garmin HQ.
 
Wrapping could this be the same issue as the grey one was having with, car mode and motorcycle mode, I can't remember the exact fault but remember that the route went haywire.
 
I opened the route in Mapsource (no amphibian predilections required!) and it certainly looks like it should work. Being picky I would point out that several of the waypoints are just off the route. It pays to really zoom in and check each one. If it were me I would replace the waypoints with via points. When I do this in Mapsource it is very easy to see where I have placed a point just off the road on the route as it appears as a green dot. A proper via point remains as small dot. In Mapsource such via points are automatically marked as do not announce for the device.

As it is there will be lots of minor diversions to visit these rouge waypoints, annoying but you will get there.

John
 
Ok,
Thanks Wapping - received the GPX file and have loaded it onto my basecamp with a new list to work from. It shows the Romantic road on BC correctly, exactly the same as my route. Initially I loaded it onto my device with the settings as they were. I tried loading it to both the SD card option and the Navigator option and found that one gave me a route of 645 miles with a time of 10hrs 45mins and the other option gave a time of 210miles and 3hrs 5mins.
However, I've now turned off the "helpers" that were mentioned on BC itself (Strip shaping points, Also send the original route..... and always match the route map)
Now I've deleted the first file from my device and reloaded it to the device again having applied the latest changes. This time when I send it to the Device I get the correct route, but a time of 4hrs 55mins and a distance of 239miles. I'm guessing it is using the older europe map for that. I've also tried to upload it to the SD card and the next problem that I encounter is nothing appears on my device now. It says file uploaded but nothing appears when I boot up the device. Nearly there....!!!!
 
Hang on

You are up loading to the SD card ???

You should just plug in the Nav unit with a USB and wait untill it shows up in the top left hand corner of basecamp then just highlight the route and click transfer to device ( IIRC) let the unit sort out where it stores it
 
Wrapping could this be the same issue as the grey one was having with, car mode and motorcycle mode, I can't remember the exact fault but remember that the route went haywire.

I'm thinking that it might be similar....
 
You can store it on the card or device. I think you will have to import it from my data to the device to see it.
 
Hang on

You are up loading to the SD card ???

You should just plug in the Nav unit with a USB and wait untill it shows up in the top left hand corner of basecamp then just highlight the route and click transfer to device ( IIRC) let the unit sort out where it stores it

I just highlight the list and drag it straight into the device's SD card, all from within BaseCamp on my Mac. Quick easy and invariably reliable. I then import it into the device from there. You way works, too.
 
Wrapping could this be the same issue as the grey one was having with, car mode and motorcycle mode, I can't remember the exact fault but remember that the route went haywire.

In my case the route transferred OK and looked to be correct. The problems came in using it and more specifically if the device recalculated then it produced nonsense.

John
 
I do the same, import the file by "send to device" then either choose the SD card or the Device.
Weirdly, the route shows differently in BC to start with though. If i click the route form my Home Address to the ferry port in the more basic map it gives me "basic route" with a lot less detail on it. If I click the map that is stored in my SD card, It takes me the route I actually want to go. I think the final key here is working out why it seems to want to continue to use the older less detailed map as opposed to the newer one?
So in "my maps" do you have all the maps ticked?
CN Europe NTU 2017.10 ALL
Europe DEM
CN EUROPE NTU 2017.10 3D
 
Ok,
Thanks Wapping - received the GPX file and have loaded it onto my basecamp with a new list to work from. It shows the Romantic road on BC correctly, exactly the same as my route. Initially I loaded it onto my device with the settings as they were. I tried loading it to both the SD card option and the Navigator option and found that one gave me a route of 645 miles with a time of 10hrs 45mins and the other option gave a time of 210miles and 3hrs 5mins.
However, I've now turned off the "helpers" that were mentioned on BC itself (Strip shaping points, Also send the original route..... and always match the route map)
Now I've deleted the first file from my device and reloaded it to the device again having applied the latest changes. This time when I send it to the Device I get the correct route, but a time of 4hrs 55mins and a distance of 239miles. I'm guessing it is using the older europe map for that. I've also tried to upload it to the SD card and the next problem that I encounter is nothing appears on my device now. It says file uploaded but nothing appears when I boot up the device. Nearly there....!!!!

Hmmmm.... Lots of variable in that little lot.

I don't think I can help you much more, other than to say your route works fine for me, loaded into BaseCamp, exported from BaseCamp into three Nav V's, opened up within the devices and then re-exported back to my Mac. On the face of it, there is nothing wrong with your route at all. One last thing, always keep it as simple as possible.
 


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