New Bike / Bad day

It doesn't have the gold bushes that were fitted after the factory. It has Black rubber collars, new design.
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Are you sure those two photos are of the same bike ?
 
So why not find a solution like clear tape to keep the world turning ?

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If you were legally responsible for the compliance of a label on something you sold would you. Euro regs now have compliance laws beyond the point of sale for the manufacturer.

Chances are it’s not the dealers call to make. BMW say no, it has to 100% comply with regs and then the dealer sticks clear tape on it to save wait time, you break down and bike is recovered by assist when it shouldn’t be on the road. You can see where it can go for the dealer.
 
So should we take it then that if an owner noticed that his label was lose or had started to come adrift he should call BMW Assist to get his bike recovered back to the dealership? :nenau
 
So should we take it then that if an owner noticed that his label was lose or had started to come adrift he should call BMW Assist to get his bike recovered back to the dealership? :nenau

It’s absurd. :blast
 
Agreed, but think we are getting into the detail.
Basically it needs to be resolved. its not as complicated as spokes collapsing or brakes leaking. Its a sticker.
If you had travelled 300 miles to pick up your new bike you might not be too pleased.
Let's see how BMW respond.

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As others have stated, legal requirements for many country's,

The penalty's can be far more reaching than you think, for something so trivial


Imagine if you rock up to the border of a country, and they go to check the bike, / car and that label is one that is required to be checked.


No label - No Entry , not to bad if your in Europe, but imagine if your in Indonesia or Australia, and your bike is stuck in customs and will be refused entry

long way to ship it back ;)

To give you 2 examples of how far reaching something so trivial can be

Declaring one set of emissions regs which means a car can be sold round the world as it's meeting a certain standard - and then being found out that it dosent ;)

That claim is ongoing, And the fallout has had repercussions throughout the industry, with one top exec sentenced to 7 years imprisonment :eek:

Building a safety component and not keeping the adequate paperwork . 3 deaths and 14 million recalls

Takata airbags - the size of that issue may still be ongoing - it took almost 6 years for my oem to inform me there may be an issue,

6 years in which i or any member of my family could have been seriously maimed or killed, because, no one kept adequate records of what items went into each

assembly, and the number may be growing

Takata went bust due to this issue.

So to you and me a simple loose label, To an OEM. a big problem !
 
It doesn't have the gold bushes that were fitted after the factory. It has Black rubber collars, new design.
7655097bddb91dfcdaee1667e9663af2.jpg


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Rubber collars are not new design.

The original hexheads had rubber collars over the top bush / fixing
 
So should we take it then that if an owner noticed that his label was lose or had started to come adrift he should call BMW Assist to get his bike recovered back to the dealership? :nenau

Very hypothetical Unlikely scenario but no because the manufacturer is required at point of sale to fit parts that comply and that they reasonably expect to last the duration required by the regs. If the part comes off or an unknown reason 2 years later that is not non compliance in the same way as letting it out the door knowing it isn’t compliant from the get go.

As no one else is reporting one missing to my knowledge then the labels if fitted correctly must be staying put.
 
Homolgation regs,

as others have stated, legal requirements for many country's,

The penalty's can be far more reaching than you think, for something so trivial


Imagine if you rock up to the border of a country, and they go to check the bike, / car and that label is one that is required to be checked.


No label - No Entry , not to bad if your in Europe, but imagine if your in Indonesia or Australia, and your bike is stuck in customs and will be refused entry

long way to ship it back ;)

All the more reason to perhaps stick it on properly at the factory? Worrying when on a 16k+ bike - I think that would be refered to as a premium/quality product, they cannot even master attaching a label to it. Worrying - what will be the next thing to go wrong that the "engineers" can't get right?
 
Also don't bother ringing BMW customer services. A short recorded message about COVID then hangs up on you. Worst customer experience ever !

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Homolgation regs,

as others have stated, legal requirements for many country's,

The penalty's can be far more reaching than you think, for something so trivial


Imagine if you rock up to the border of a country, and they go to check the bike, / car and that label is one that is required to be checked.


No label - No Entry , not to bad if your in Europe, but imagine if your in Indonesia or Australia, and your bike is stuck in customs and will be refused entry

long way to ship it back ;)

When my Multistrada arrived, there were stickers all over the red frame. It looked shite, so I peeled them all off and stuck them on an A4 sheet. It’s in the file, but I have a photocopy along with my other documents for when travelling abroad, just in case I get stopped one day. ;)

If you’re really worried you could stick them on a plastic sheet, then reapply them at the point of sale, I personally don’t think anyone would give a shit.
 
When my Multistrada arrived, there were stickers all over the red frame. It looked shite, so I peeled them all off and stuck them on an A4 sheet. It’s in the file, but I have a photocopy along with my other documents for when travelling abroad, just in case I get stopped one day. ;)

If you’re really worried you could stick them on a plastic sheet, then reapply them at the point of sale, I personally don’t think anyone would give a shit.

Yea but yours is Italian,everything is designed to be ripped off ;)

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:)
 
One could argue that the real idiocy is specifying an essential data component on <1p sticky label. It should have been quadrupal refined unobtainium engraved and rived to the frame with stainless steel rivets.
 
One could argue that the real idiocy is specifying an essential data component on <1p sticky label. It should have been quadrupal refined unobtainium engraved and rived to the frame with stainless steel rivets.

That’s an optional extra for Ti rivets.

Labels are on my car, van and both my bikes. Not a problem if the surface is free from grease etc and the label has plenty of stick. I suspect it’s come off due to one of the above being missing. Easy for an assembly person to forget he didn’t wipe the frame first if distracted. If it’s a batch of bikes it must be lack of stick.

The problem for the op is that the frames are probably painted and labelled by a third party and even bmw hq might not have labels. So they would have to either source one from the third party, fit a new frame or change the bike and fit a label at their convenience later.

The latter seems the quickest route but having registered the bike it might be the former. Changing frames would be costly labour wise.
 


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