You should name and shame as a warning to others. I would do exactly that especially if it’s a business trying to take advantage of the size and spread of this forum….. but I am not a moderator or owner…..
Nippy Norman Warning
- Thread starter jp33
- Start date
I’m surprised at this TBH. I don’t work for them nor do I have any affiliation.
I’ve been dealing with them for about 10 years now and I’ve never had an issue. I’ve returned a few things, some way past the mandatory 14 days for distance selling, and each time I’ve contacted them someone emailed me within a day, asked about the issue then sent a returns label promptly. I’ve never encountered an online retailer who is fast with refunds but I don’t remember them taking any longer than others. Just recently I’ve had a conversation with them about a part which “fits” but which I cannot seem to get to work and they couldn’t have been more helpful, even contacting the manufacturer for advice. Let’s hope it’s a blip…
I’ve been dealing with them for about 10 years now and I’ve never had an issue. I’ve returned a few things, some way past the mandatory 14 days for distance selling, and each time I’ve contacted them someone emailed me within a day, asked about the issue then sent a returns label promptly. I’ve never encountered an online retailer who is fast with refunds but I don’t remember them taking any longer than others. Just recently I’ve had a conversation with them about a part which “fits” but which I cannot seem to get to work and they couldn’t have been more helpful, even contacting the manufacturer for advice. Let’s hope it’s a blip…
Similar threads
