Oh dear..

Glad you got a good result.

As a general point, remember that manufacturers warranty does not affect your statutory rights.
‘Goodwill’ is not just a manufacturer looking after their reputation, it’s also because they know that, if taken to law, they would lose.
 
Hi Peeps - Update as promised - After a bit of a wait, (Parts were back ordered) the bike is ready today - the were repairs fully covered under BMW goodwill. Great!:)
 


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