Hi Kevin,
I managed to get a response from Cardo systems which creates a work around while they develop new firmware for the Q3.
Please read below their response............................the most important change is renaming the satnav to exactly what they have it to be changed to, it make the satnav prompts and also mps music player work through the headset.
Hello Garry,
Thank you for contacting the Cardo Systems Support Center.
This is a bug that we are aware of when trying to connect the scala rider Q3 to the BMW Nav IV after the Q3 has been updated to V1.1. Our R&D team is currently working on a resolution. However, we have found a workaround that resolves the issue which is listed in the steps below.
I would recommend to use the following steps to reset your devices and create new pairings between them.
To reset your scala rider Q3 headset(s):
1. Turn the scala rider Q3 module on by pressing and holding the IC button until three (3) blue flashes appear.
2. With the Q3 flashing slowly in blue, press and hold the Volume Up button until you receive a red and blue alternating flash.
3. Release the Volume Up button. With the device flashing red and blue alternating, press and hold the MM button for approximately three (3) seconds. The red and blue flashing should change to a slow, solid purple flash.
4. The headset will flash purple slowly, approximately five (5) times, followed by three (3) red flashes.
5. The module should then be powered off, indicating that the reset has been completed. Repeat these steps with your second Q3 headset at this time.
To create a new pairing between your scala rider Q3 headsets:
1. Turn both scala rider Q3 modules on by pressing and holding the IC button until three (3) blue flashes appear on each headset.
2. Make sure both modules are in stand-by mode, which is indicated by a single blue flash every three (3) seconds.
3. From one Q3 module, press and hold the IC button until the module begins to flash red rapidly. You will see three red flashes like the deivce is powering off, but keep the button held in until it flashes red rapidly. This is the Intercom Pairing mode.*
4. Repeat step 3 on the second Q3 module.
5. Both modules should continue to show a rapid red flash until they have found each other. At that time, each module will simultaneously show a solid red light for a few seconds. Both headsets will return to stand-by mode simultaneously after that, indicating that the pairing process has been completed.**
*Once the Q3 module is in Intercom Pairing mode, it will return to stand-by automatically after two (2) minutes if a pairing is not completed.
**If both modules do not show a solid red for a few seconds and one headset returns to stand-by mode before the other, the headsets did not complete the pairing process successfully.
To reset the BMW Navigator, you must hold your finger on the lower-right corner of the GPS screen while turning the device on. Keep your finger pressed until the ‘Clear data’ message appears. Touch yes to clear all user data.
(Note: These resets will restore the devices to its factory settings. All user data will be erased. Please refer to the GPS manuals for instructions on backing up any data you wish to save).
After the BMW Navigator is reset, please go to the Bluetooth menu of the GPS and change the Bluetooth name of your BMW Nav IV GPS to "Zumo BMW #3867671890" exactly as it appears minus the quotation marks.
To pair a scala rider Q3 headset with your GPS:
1. Turn the scala rider Q3 module on by pressing and holding the Control button until three (3) blue flashes appear.
2. With the Q3 flashing slowly in blue, press and hold the Volume Up button until you receive a red and blue alternating flash.
3. Once the Q3 module is flashing red and blue alternating, search for/Add a Bluetooth ‘audio’ device/headset from your GPS.
4. The GPS should momentarily discover the ‘scala rider Q3’. Select it to pair. If prompt for a pass key, this will be four zeros (0000).
5. The GPS should momentarily confirm that the pairing has been completed, and the headset should return to stand-by mode.
Please feel free to contact us if we can assist you with any other questions.
Best Regards,
Justin Briggs
Technical Support
Cardo Systems, Inc.
Phone: +1 412.788.4533
Fax: +1 412.788.0270
Toll Free: +1 800.488.0363
International: +49.894.503.6819
[email protected]
www.cardosystems.com
