Problems with Zumo 550

[FERRET]

The last three times i have used my 550 the screen has frozen after about 60 minutes or so! , unit wont respond or turn off using on / off button, if i push the plus button (top left corner) and off button the unit will turn off.

I can then re set destination etc and carry on but after a few minutes the same happens, unit is powered by the bike and when removed from the cradle the battery indicator is showing fully charged.

I have tried the ususl fixes, removing the battery but no joy!

Anyone have any ideas?

 

[Wapping]

A friend of mine had a similar problem with his 550 (I had sold it to him a few weeks before) which locked up completely.

He got an exchange direct from Garmin. Not for free as it was well out of warranty but not hundreds either.

 

[Giles]

Garmin are aware of this 'glitch'. It happened to me a few years ago abroad, and by chance I managed to unlock it although I didn't know at the time about the on/off and + button trick.
I phoned Garmin when i got back and they told me that it happens to some and not others, and that if it happened to mine again I should send them my device and they would apply their quick software fix.
It hasn't happened again since then so i never sent it off ....

 

[Popell]

Don't have experience of this on my 500 but could a button be sticking?

 

[autogs]

er whats the on off trick then?

 

[Giles]

Don't have experience of this on my 500 but could a button be sticking?

No it is a genuine software glitch

er whats the on off trick then?

Hold down the on/off button and the + button at the same time ....

 

[FERRET]

Thanks, looks like ill have to get in touch with Garmin,

 

[autogs]

No it is a genuine software glitch




Hold down the on/off button and the + button at the same time ....

ta muchly

 

[jasext]

The last three times i have used my 550 the screen has frozen after about 60 minutes or so! , unit wont respond or turn off using on / off button, if i push the plus button (top left corner) and off button the unit will turn off.

I can then re set destination etc and carry on but after a few minutes the same happens, unit is powered by the bike and when removed from the cradle the battery indicator is showing fully charged.

I have tried the ususl fixes, removing the battery but no joy!

Anyone have any ideas?

Its completely knackered, sell it to me cheap

 

[FERRET]

All now sorted,garmin sent me an updated software package and now all as it should be, thanks for the help.