R1200GS - cracked headlight

[Skyman]

Whilst washing my month old GS this morning, I noticed my headlight has developed a crack in the joint between the two lenses about 2 inches in length. The funny thing is that there is no chip or dent as you would expect if a stone had struck it. I am wondering how this might have been caused. Perhaps a manufacturing fault? Is there any point in asking the dealer to consider a warranty claim?

Thanks in advance.

S

 

[Mr K]

No harm in asking as it's only a month old.

Does your dealer value your custom?

 

[Kintessack GSr]

I had a similar problem with my winglets, they developed stress cracks where they the screws go through. Raised it with dealer at service and they replaced them under warranty no problem. I would defo try the dealer as new lens will cost £££££.

 

[Skyman]

Thanks guys. Very helpful.

 

[GunZenBomZ]

Get it sorted then pay £40? for a perspex headlamp protector.

 

[Skyman]

The dealer in Bristol has been very helful on the phone, so far. Agreed that I shall drop in tomorrow and show them the problem. They think BMW can probably assist. We shall see.

 

[Dellis]

I had a similar problem with my winglets, they developed stress cracks where they the screws go through. Raised it with dealer at service and they replaced them under warranty no problem. I would defo try the dealer as new lens will cost £££££.

You can't replace the lens and a headlamp assembly is around £260.00 !!

I use a Ventura headlamp protector very good and less than 10% of the cost of a broken lens at £23.77. I had one on my old 1200 (after replacing the headlamp) and my current 1200, about 80,000 miles use between the two of them without issues.

Dave

 

[dakarDude]

Don't remind me of the 1200 headlight unit...

I had an '07 GSA (bought it second hand), the bulb went and so I opened it up to replace the bulb, only to find the plastic (you read that right) retaining unit and retaining wire for the bulb had broke in half.

I went back to the BMW dealer I got the bike from and they said they had to replace it. When I said, "oh ok, at least its just a small part" they replied "err, no, we have to replace the ENTIRE lamp unit".....

The cost of said item? £240.00.

£240 quid just because a small retaining unit for the bulb had broke?!!? Madness.

Thankfully, I hadn't had the bike long so got it fixed under warranty, but there you have it.....

 

[Skyman]

Get it sorted then pay £40? for a perspex headlamp protector.

Tis the plan.

 

[sidestand]

Get it sorted then pay £40? for a perspex headlamp protector.

How are you getting on with that Beak deflector then mate ?

 

[Skyman]

Result. Dealer says the headlight can be repalced under warranty, as approved by BMW.

 

[Nice 'n' Fat]

The fancy new plastic headlight lenses on the latest Speed and Street Triples are cracking on a regular basis according to those who own them

 

[Skyman]

Result. Dealer says the headlight can be repalced under warranty, as approved by BMW.

Btw, stress was the cause I am told. Know the feeling.

 

[Skyman]

All done, thanks to great service from BMW's warranty dept and also Dick Lovett in Bristol. Headlight replaced by DL within 30 minutes on Saturday, foc.

 

[(RIP) Bin Ridin]

Nice one!