Okay had the new bike a month and covered eight hundred miles. I've looked after the bike properly but I pointed out to Pidcocks at the first service that the front brake discs are going rusty. Not near the braking surface but around the inner edge of the discs. I've seen it before especially on their demonstrator.
I spoke to Tony on the service desk and he said he would look into it.
Ten days later and I spoke to him again and he said he hadn't yet contacted BMW or done anything about it (!). But that it could be down to 'environmental conditions' and the most Bmw would do is replace like for like. !!
I told him the bike is a month old and going rusty! And to do something about it.
He said if its a problem experienced by other people then Bmw might do something about it. So if anybody else has a similar issue I suggest you get on to the dealer. Maybe they'll realise its a build quality issue.
Other than that bike is still awesome.
Dealer not so awesome.
I spoke to Tony on the service desk and he said he would look into it.
Ten days later and I spoke to him again and he said he hadn't yet contacted BMW or done anything about it (!). But that it could be down to 'environmental conditions' and the most Bmw would do is replace like for like. !!
I told him the bike is a month old and going rusty! And to do something about it.
He said if its a problem experienced by other people then Bmw might do something about it. So if anybody else has a similar issue I suggest you get on to the dealer. Maybe they'll realise its a build quality issue.
Other than that bike is still awesome.
Dealer not so awesome.



