service history

[dazzer]

Is a Full Dealer's service History worth the paper it's printed on ?

Also if you have a mechanical failure on your GS { none ware and tare on a lower than average mileage }
when It's out of warranty,will having the full BM Service history be of use to prove that your bike as been properly maintained by the dealer ?

any Thoughts ...

 

[BLUE(UK)]

Is a Full Dealer's service History worth the paper it's printed on ?

Also if you have a mechanical failure on your GS { none ware and tare on a lower than average mileage }
when It's out of warranty,will having the full BM Service history be of use to prove that your bike as been properly maintained by the dealer ?

any Thoughts ...

Lost me there dude.

Are you trying to ask whether BMW would repair your bike on a goodwill basis since you have been having it serviced by their stealers??!!Fcuk me dude....it aint April fools day!!

 

[wessie]

I can only give one example so I wouldn't give it too much weight as something that could be generalised across the entire BMW service network.

I bought a 2000 model 1150GS in 2001 with 10000 miles on the clock. It came with a FSH from the supplying dealer in Bristol. I had the 12k service done at the same place a few months later.

Then I moved to Cardiff and had the 18k service done at Rydales in 2002. During this service they found that one of the rear brake pistons was corroded enough to stop it being pushed back into the caliper: not a problem at the time but it would stop a new set of pads being fitted at a later date.

My bike only came with a 12 month warranty: the 2 year warranty was introduced c.2002 IIRC. So, Rydales contacted BMW to see if they would contribute to the repair cost as they had the opinion that the quality of the materials used was sub-standard. BMW came back with a 50% contribution towards the parts cost.

So, 15 months out of warranty with 18000 miles on the clock BMW contributed to the cost of repair. Arguably, they should have done this anyway as you would expect a brake caliper to last more than this time. Therefore the Sale of Goods Act section about merchantable quality could apply. However, it is my opinion that if the bike had been service outside the BMW network then I would have come up against a solid barrier of disinterest from BMW GB. There again, if I had used a non-franchised service outlet then I would have probably saved nore than the cost of a new caliper across the 12k & 18k services.

 

[dazzer]

I can only give one example so I wouldn't give it too much weight as something that could be generalised across the entire BMW service network.

I bought a 2000 model 1150GS in 2001 with 10000 miles on the clock. It came with a FSH from the supplying dealer in Bristol. I had the 12k service done at the same place a few months later.

Then I moved to Cardiff and had the 18k service done at Rydales in 2002. During this service they found that one of the rear brake pistons was corroded enough to stop it being pushed back into the caliper: not a problem at the time but it would stop a new set of pads being fitted at a later date.

My bike only came with a 12 month warranty: the 2 year warranty was introduced c.2002 IIRC. So, Rydales contacted BMW to see if they would contribute to the repair cost as they had the opinion that the quality of the materials used was sub-standard. BMW came back with a 50% contribution towards the parts cost.

So, 15 months out of warranty with 18000 miles on the clock BMW contributed to the cost of repair. Arguably, they should have done this anyway as you would expect a brake caliper to last more than this time. Therefore the Sale of Goods Act section about merchantable quality could apply. However, it is my opinion that if the bike had been service outside the BMW network then I would have come up against a solid barrier of disinterest from BMW GB. There again, if I had used a non-franchised service outlet then I would have probably saved nore than the cost of a new caliper across the 12k & 18k services.

Thanks for you comment's.

This is what I was getting at.This bike as only had its service's carried out at one BM Dealer,so they have serviced the bike from new.

I don't expect to get any repair done for free,but after BM inspected the bike and said that the part had failed during use, which is very very rare for a bike which as coverd less than 38000 mile's .
it would have been a very good gesture on their behalf to maybe have reduced the labour charges.

 

[Spout]

Daz,

give this guy a call - an ex BMW mechanic. Not used him myself, but heard good reports. Sid or Reggie might know more.
http://www.motorradservices.co.uk/
Should be cheaper than BM dealer

Still aching BTW

 

[forry]

I can only give one example so I wouldn't give it too much weight as something that could be generalised across the entire BMW service network.

I bought a 2000 model 1150GS in 2001 with 10000 miles on the clock. It came with a FSH from the supplying dealer in Bristol. I had the 12k service done at the same place a few months later.

Then I moved to Cardiff and had the 18k service done at Rydales in 2002. During this service they found that one of the rear brake pistons was corroded enough to stop it being pushed back into the caliper: not a problem at the time but it would stop a new set of pads being fitted at a later date.

My bike only came with a 12 month warranty: the 2 year warranty was introduced c.2002 IIRC. So, Rydales contacted BMW to see if they would contribute to the repair cost as they had the opinion that the quality of the materials used was sub-standard. BMW came back with a 50% contribution towards the parts cost.

So, 15 months out of warranty with 18000 miles on the clock BMW contributed to the cost of repair. Arguably, they should have done this anyway as you would expect a brake caliper to last more than this time. Therefore the Sale of Goods Act section about merchantable quality could apply. However, it is my opinion that if the bike had been service outside the BMW network then I would have come up against a solid barrier of disinterest from BMW GB. There again, if I had used a non-franchised service outlet then I would have probably saved nore than the cost of a new caliper across the 12k & 18k services.

I bought a 2002 1150 adv with 17500 miles from Southport bm dealer without a full service history.At 28000 miles the servo packed in took it to Motorrad Central they contacted bmw gb and they paid up for a new servo and fitting.
Thought i was going to have to repair it myself but John Dillon was excellent at Motorrad Central

 

[dazzer]

Thanks Forry and Spout.I will keep you informed .