Service Schedule Query

[Steptoe]

This is definate case of brake pin fixation, but i can't work out if the other symptom is plain and simple paranoi or neuroses.

If you could kindly take a couple of minutes filling [URL="http://www.neuroses.org/cgi-bin/sfesurvey.cgi?theneurosespsychologytest"]THIS[/URL] online form in, we'll all be grateful.

 

[blueboyxyz]

Rasher

You can't spend your life wondering of this that and the other has been done, you can guarantee if its not scheduled to be done it won't be, how can u guarantee when you've sent other bikes to other places work has been done ? .

Just buy the thing and ride it, and of you do expect it to be a sport bike your going to be disappointed again. I see your thinking about changing the suspension can I suggest you give the bike a try first you might actually like it without trying to find faults and problems that don't need fixing.

If it ain't broke don't fix it



Martin

 

[Rasher]

There are places I trust, just they don't have BMW over the door and my first experience of this one has left a few doubts.

Not after a sportsbike, why I sold last one, planning on doing quite a lot of winter miles (by my standards) and maybe trying some very dodgy roads, maybe not offroad as I don't think there is any such thing near me.

Glad I have a schedule now so I know what to expect and can do anything else I want done myself.

I find it alarming that BMW never grease the suspension linkages and other assorted bits to do with the front end or steering, so I guess I will need to do that for myself as well as cleaning the brakes.

In fact the official schedule does not even have oil filter replacement in it!

Just seems very shoddy compared to Jap bikes which have much more included on every 2nd or 2th service.

Unless of course it is all sealed for life, but we all know how that worked out with the FD's.

Don't suppose there are any grease nipples I can regularly attack to ease my OCD symptoms?

 

[Nice 'n' Fat]

This is more a trust issue, if you never clean the calipers they will eventually aeize up possibly forcing a roadside clean, or worse leaving you stranded, I am appaled that these are not on a schedule.

May as well leave the oil in as well, the conrod will fly through the crancase, or pistons seize solid when it stops lubing properly.

The max money / min effort is my real concern, replacing FD oil adds an hour to the service, how do I know they have really changed it and not just charged me an extra £70 to leave bike sat round back of workshop for an extra hour?

The bike I am picking up has been serviced for them to sell, so could have had an even more slap-dash service than usual as nobody is paying for the work.

I also see the BMW dealers never have observed workshops, I used to know several dealers where once upon a time you could see your bike being worked on, the Carnell / Motorcycle City type box-shifting outfits put most of them out of business with cheapo prices and rip off servicing.

With a recession the pressure will be on all these departments to rake in more cash for less effort, putting up prices is tricky when times are hard for owners, so cutting corners is very tempting.

If you are that concerned about it then maybe you should just walk away from the deal or you could just buy a new one?

 

[Wapping]

There are places I trust, just they don't have BMW over the door

I trust The Swan Tavern in Leadenhall Market, EC3 to do a very good pint of Pride.

No BuMW sign there.

 

[Wapping]

In fact the official schedule does not even have oil filter replacement in it!

Just seems very shoddy

Have you seen the cost of them?

Thank God they don't change it.

 

[skywalker]

The filter or the schedule !!

 

[skywalker]

The bike I am picking up has been serviced for them to sell, so could have had an even more slap-dash service than usual as nobody is paying for the work.

I also see the BMW dealers never have observed workshops, I used to know several dealers where once upon a time you could see your bike being worked on, the Carnell / Motorcycle City type box-shifting outfits put most of them out of business with cheapo prices and rip off servicing.

You've obviously talked yourself into believing that your going to have a bad experience with this dealer so why bother.
Personally I can't think of anything worse than sticking your nose up against a glass panel for 4 hrs watching someone work.
You must be a fan of Big Brother

 

[Rasher]

If you are that concerned about it then maybe you should just walk away from the deal or you could just buy a new one?

What they would service a 2010 model properly, but not a 2008 one

Unfortunately I have industry experience and friends in the motor trade, half arsed servicing is the rule, not the exception.

I can't think of anything worse than sticking your nose up against a glass panel for 4 hrs watching someone work.
You must be a fan of Big Brother

You do not need to stick your nose there for four hours, if they are happy to be observed the chances are they do the job properly as they may be observed and know it.

It is not just work being skimped, but bolts never being properly torqued and all sorts of other stuff that goes on.

Many places will do a four hour service in 2 hours, skimping on work, charge for parts / fluids that have not have been changed and effectively conning you out of £120 an hour, not the £60 they advertise whilst leaving half your threads almost stripped by their workshop Apes.

In an observed workshop it is easy to see if tappets are being done, brake fluid changed, torque wrenches in use etc. and sure if you fancied it you could watch the entire service, in fact much better viewing than big brother.

 

[Steptoe]

heaven help us if a warranty claim should ever be needed

 

[Nice 'n' Fat]

What they would service a 2010 model properly, but not a 2008 one

Unfortunately I have industry experience and friends in the motor trade, half arsed servicing is the rule, not the exception.



You do not need to stick your nose there for four hours, if they are happy to be observed the chances are they do the job properly as they may be observed and know it.

It is not just work being skimped, but bolts never being properly torqued and all sorts of other stuff that goes on.

Many places will do a four hour service in 2 hours, skimping on work, charge for parts / fluids that have not have been changed and effectively conning you out of £120 an hour, not the £60 they advertise whilst leaving half your threads almost stripped by their workshop Apes.

In an observed workshop it is easy to see if tappets are being done, brake fluid changed, torque wrenches in use etc. and sure if you fancied it you could watch the entire service, in fact much better viewing than big brother.

I tell you what, do me a favour and forget I mentioned the good service I've received from NOG as I really don't think they've done anything so bad as to deserve you as a customer

 

[bose]

service moaning !!!!

+1 gr8t team at NOG and never distrust the workshop,and you pays your money an takes your choice!!! ,if moneys that tite buy a jap bike ,so servicing is cheaper but just loose out on depreciation rapidly

 

[Rasher]

Well if NOG don't want cutomers that expect the work they are paying for to be done I will happily pass on them.

I actually would rather go to an independant with a reputation for good service than a franchised dealer, but these are pretty thin on the ground these days.

My last bike had to be dealer serviced for warranty purposes and I never trusted them either, I was proved right when I needed a new battery and whilst fitting it knocked a well nut for the bodywork through - easily done and a known problem - so much so Kawasaki have notified dealers.

It ends up in the airbox right next to intakes, I spent the 10 minutes it takes to retrieve it, I was shocked to find two nuts in there, as nobody else had ever touched the bike I know the dealers Ape had done this, and he must of known as he replaced the nut, but could not be arsed to spend 10 minutes retrieving the one he dropped.

That was a time bomb that could have wrecked my engine or even killed me and my partner, but still 10 minutes, possibly £5 off his bonus - that is all your life means to some of these cowboys.

So if you value your life at a £5 go ahead and blindly take your bike anywhere, I wanna live, have a reliable bike, and not get ripped off, sorry if some of you chaps think that is too much to ask.

 

[Wapping]

I actually would rather go to an independant (sic) with a reputation for good service than a franchised dealer, but these are pretty thin on the ground these days.

This is your man

http://gsshop.biz/

Give him a call.

 

[Rasher]

That looks promising

I probably lied when I said I trust nobody.

I trusted OME with my kawasaki's.

I also bought a Laverda in the late 90's and had it serviced by Baines Racing, who did a supurb job on the first service, sorting the suspension to perfection, I did not watch (but could have) instead I watched some F1 team testing (they are by Silverstone Circuit) on my return the eagerly explained how poor stock suspension settings are and sorted everything to perfection including adding ride height as the bike is too low stock, it transformed it from excelllent handling to unbelieveable.

I would take any bike I own to MCT for suspension work, and I also trust my local dealer, but he does not like anything non Japenese, but is honest enough to say so and not take my money and then do a crap job.

I am surprised when asking for advice on decent service most BMW owners just tell me to accept crap service and stop moaning! I was hoping for a trustworthy main dealer so I could maintain BMW warranty, but would still rather have the job done properly as the BMW attitude is just fix what breaks, if I put the £350 a year warranty money into servicing it properly I hope it wont break in the first place!

Picking the bike up in couple of hours, can't wait to ride around all weekend, and even happier knowing there is at least someone out there with a good reputation that they are proud of and try to maintain.

Anyone know a similar outfit a bit closer to Oxford, although I would rather go to London than pay £200 to have the local stealer kick my tyres and change the oil.

 

[Wapping]

I would take any bike I own to MCT for suspension work,

Anyone know a similar outfit a bit closer to Oxford, although I would rather go to London than pay £200 to have the local stealer kick my tyres and change the oil.

Take care that Darren doesn't write your bike off. Anyone want a badly mangled red FireBlade? He's a top bod, just the same

It's no distance from Oxford to west London. It's just once every 6,000 miles or once a year. He'll even lend you a bike whilst he carries out the service, to save you twiddling your thumbs.... Though no doubt there'll be little problem peering over his shoulder as he twiddles the Snap-On's.

 

[Nice 'n' Fat]

Well if NOG don't want cutomers that expect the work they are paying for to be done I will happily pass on them.

But I never said that did I?

What I said was, I don't think they (NOG) deserve 'you' as a customer. I have no doubt that having bought your GS elsewhere you will be popping down to NOG if ever you get a warranty related issue then moaning like **** on here when they can't give you a courtesy bike

You see I've been in the motor trade as well so know just how hard you have to try to keep everyone satisfied and it can be difficult especially when the customer you are dealing with is downright impossible

 

[bose]

But I never said that did I?

What I said was, I don't think they (NOG) deserve 'you' as a customer. I have no doubt that having bought your GS elsewhere you will be popping down to NOG if ever you get a warranty related issue then moaning like **** on here when they can't give you a courtesy bike

You see I've been in the motor trade as well so know just how hard you have to try to keep everyone satisfied and it can be difficult especially when the customer you are dealing with is downright impossible

Not to worry he dosnt trust dealers an has a hatred for NOG and from his new toy cotswold will have his moaning or not!!! hopefully ,phil an his team dont need the hastle ,if only people who moan would step up an complain at the time about their problems to the people concerned .things would easily be sorted and less winging would occur on here

 

[Rasher]

Picked bike up today and was very happy with Cotswold service, then handover was good, the bike all ready and waiting and they had cleaned the brakes!

I mentioned this in passing and was not expecting them to do anything, they had pointed out service schedule was just to check, so fair play they went that little bit extra.

They also told me they had checked the service record and FD oil was definately changed, OK only got their word, but I certainly feel happier that they do give a stuff.

I am not hard to please, all I want is to pay good money for good service, it seems everyone in Oxfordshire feels this is unnaceptable and I should pay top whack for a half arsed job and be happy.

I have already pointed out my last dealer knowingly left a potentially fatal flaw on my motorcycle, the bike before had a dealer service (at £600) supposedly including tappets about 1k before I bought it, I found a huge clump of flies in the airbox so got it round to a trusted mechanic who assured me the tappets had never been done as 12 out of the 16 needed changing, I would not mind paying £600 for a service that costs that much, but I bet they spent half an hour changing the oil and filter and another 30 minutes dreaming up the £600 bill.

Am I the only person on this forum to think that this sort of behaviour from dealers is wrong?

 

[Nice 'n' Fat]

I am not hard to please, all I want is to pay good money for good service, it seems everyone in Oxfordshire feels this is unnaceptable and I should pay top whack for a half arsed job and be happy.

That's simply not true and not what has been written here