judgeged
Guest
Ive come to a descision the best man to do my servicing with the best customer attitude putting me first is ......of course me
im in the position that i no longer need to have servicing done at dealers as part of the warranty work etc etc and i can only sympathise with those that are at the hands of unscrupulous dealers with poor customer skills, i lost all my faith in the customer service side of things with the bike shop i was involved with, but now i do all my own work (as an ex bike mechanic) and answer only to me if there is a problem with my wheels again im sorry if some of you guys are stuck in the "service cycle" ,so to speak..............However!!
im so glad to see that a lot of you guys are not only happy with your shops but are willing to recommend them to us aswell this goes a long way to restoring some of my faith,that not all dealers put the till before us .........keep up the good work ....your all doing very well (young mr Grace !!)
im in the position that i no longer need to have servicing done at dealers as part of the warranty work etc etc and i can only sympathise with those that are at the hands of unscrupulous dealers with poor customer skills, i lost all my faith in the customer service side of things with the bike shop i was involved with, but now i do all my own work (as an ex bike mechanic) and answer only to me if there is a problem with my wheels again im sorry if some of you guys are stuck in the "service cycle" ,so to speak..............However!!
im so glad to see that a lot of you guys are not only happy with your shops but are willing to recommend them to us aswell this goes a long way to restoring some of my faith,that not all dealers put the till before us .........keep up the good work ....your all doing very well (young mr Grace !!)
