USB - device links but not shown in Explorer

[andysdad]

I have an Archos 1 Vision 2GB MP3 player - when I had Vista, it plugged in via USB and appeared as an external drive. Dragged and dropped music onto it no probs.

Now I've "upgraded" to Windoze 7 Ultimate, it appears in Device Manager as Storage Device, but does NOT appear in File Explorer, so I cannot drag and drop as before.

Also, when you go to eject USB device on the taskbar, it is NOT listed as a device.

Any ideas?

I've searched Archos and the web but no new drivers etc. The device shows the USB three arrow icon when plugged in and it charges OK. Just no file interface.

Many thanks in advance,

A

 

[Fanum]

If there is/was a program associated with it rather than just drivers, you could 'run in compatibility mode' (right click pn the prog)

I don't know if that's possible to do with drivers in some way, but it may be.

It sounds like unless you can find W7 drivers for it, you're slightly stuffed.....though it's worth trying drivers for a generic mass storage device or two, or a later Archos which has drivers for W7

 

[Mick_rw]

I have an Archos 1 Vision 2GB MP3 player - when I had Vista, it plugged in via USB and appeared as an external drive. Dragged and dropped music onto it no probs.

Now I've "upgraded" to Windoze 7 Ultimate, it appears in Device Manager as Storage Device, but does NOT appear in File Explorer, so I cannot drag and drop as before.

Also, when you go to eject USB device on the taskbar, it is NOT listed as a device.

Any ideas?

I've searched Archos and the web but no new drivers etc. The device shows the USB three arrow icon when plugged in and it charges OK. Just no file interface.

Many thanks in advance,

A

Right click on Computer and click manage

Go to Storage \ Disk Management

Right click the device and click Change Drive letter and paths

If it doesn't show a drive letter click Add and assign one.

 

[andysdad]

Still broken

Fanum - thanks for that but cannot find any drivers - USB Mass Storage Driver associated with device is up to date

Mick rw - I have given your suggestion a go but, although the disk is visible (it's 4GB BTW), when I right-click an error box appears saying "the operation failed to complete because the Disk Management console view is not up to date. Refresh the view by using the refresh task. If the problem persists close the Disk Management console, then restart Disk Management or restart the computer".

I've refreshed and rebooted to no avail.

I won't be defeated!

A

 

[andysdad]

Still still broken

Unistalled all the USB drivers in Device Manager, rebooted, still the same.

Tried using EASEUS Partition Master - it sees the disk (as a "Supper floppy" (sic) and you can see the fiule structure but it has no label. Assigned a label but get "Mounting volume failed"

Any IT gurus out there?

A

 

[Mick_rw]

Unistalled all the USB drivers in Device Manager, rebooted, still the same.

Tried using EASEUS Partition Master - it sees the disk (as a "Supper floppy" (sic) and you can see the fiule structure but it has no label. Assigned a label but get "Mounting volume failed"

Any IT gurus out there?

A

It seems at though the volume is corrupt.

If it was me I would try using Diskpart, Dispart is a command line version of Disk Manager, if that failed I would then just delete the drive partition and recreate it.

I am assuming you have a backup of all your data on the drive.

Sorry can't be much more help

 

[inazone242]

first i would be looking in "Device Manager" if when the device is connected and there is a yellow warning triangle against the device.
If there is there is every chance that its just a driver glitch, but in the first instance look for the yellow triange if its there go to the device and see what the error code is and let me know.
It will say somthing like "device will not start error code xxxx" let me know of you need a screen cap to see where you should be looking.

Mike.

 

[roddy]

I had a similar issue recently when I connected my iPhone to the laptop the camera wizard wouldn't start, guaranteed it was an XP system but it sounds too similar to ignore.

The solution was to reload a windows/system driver file, don't remember which one though, do a Google search for USB device not recognised it was from the Microsoft solutions website

 

[andysdad]

Exasperating

Tried the player in the wife's Windows 7 Starter PC - worked fine! But my music is on my PC not her's!

On my problem PC (Windows Ultimate 64-bit), no yellow triangles in Device Manager etc.

In Computer/Manager/Disk Management it shows as Online, shows size of partition etc but cannot assign a drive letter due to "not up to date" view (see post 4.

Windows troubleshooter states device has up to date driver.

Any more ideas please?

Many thanks to all who've helped so far

A

 

[redcastle]

Switch the thing off and remove the kettle lead (important) give it five minutes and then plug it back in and switch on. Sounds daft but I had a similar problem with a printer some time ago. It would show up until you clicked it. The above resets the power supply and it worked for the printer so worth a try.

 

[andysdad]

Redcastle

Not a powered item - it's a USB connected MP3 player. Thanks though for the suggestion.

Still got me stumped....

A

 

[redcastle]

It's powered by the motherboard chum so just give it a go you might be surprised

 

[inazone242]

Well the only other thing to try and this has worked for me on a fuji camera which wouldnt run under win7, remove the windows 7 drivers and use the vista ones you may have to run these as administrator but they will go in.

Tried the player in the wife's Windows 7 Starter PC - worked fine! But my music is on my PC not her's!

On my problem PC (Windows Ultimate 64-bit), no yellow triangles in Device Manager etc.

In Computer/Manager/Disk Management it shows as Online, shows size of partition etc but cannot assign a drive letter due to "not up to date" view (see post 4.

Windows troubleshooter states device has up to date driver.

Any more ideas please?

Many thanks to all who've helped so far

A