Vario panniers broken parts replacement?

[Max-GS12]

Hi guys, finally found a set of Vario panniers but the lugs are broken on one side.

Part 8 on this link:

RealOEM.com - Online BMW Parts Catalog

BMW parts K50 (R 1200 GS, R 1250 GS) R 1200 GS 17 (0A51, 0A61) Single parts, Vario case

www.realoem.com

However, I cannot reference this part in the UK - anyone know the price?

Also is it a simple undo the torx screws and replace or are any other parts needed as I need to seek recompense from the seller....

 

[Max-GS12]

And:

 

[Bigcats]

I would say that is number 14...the whole plastic part

But your photos are too close to be sure

$125 Euros but you don't say whether thats left or right

Suitcase bottom left 77418523703 - BMW.Click - Spare parts and Accessories

Buy Suitcase bottom left 77418523703, online for the lowest price. Original BMW spare parts and accessories. Worldwide delivery. Low prices!

bmw.click

 

[Max-GS12]

Ahh, from the back it looks like the top part with two lugs just bolts off?

 

[Traffic893]

Could the cracks be repaired, like they do with bumpers?

 

[Max-GS12]

I don’t know, I certainly wouldn’t be very happy with it repaired TBH.

I’m still waiting to see the seller’s response.

Not happy but if he won’t play ball I’ll maybe try and find another Vario broken in a different way!

 

[Pukmeister]

I reckon a few hot staples, some vee preparation and some plastic welding and that lug could be made pretty solid again if all else fails.

 

[clutchspring]

If the seller didn't tell you about the damage ask for your money back .
When I was looking at buying some verios I steered clear of damage ones.
Hope you get it sorted,
Ian.

 

[Max-GS12]

I am quite surprised by his reaction and not an immediate apology or offer to sort it as most fellow bikers would. I very politely pointed out the issue via message and preferable solution, eg, I buy the replacement part to fix it and he refund this or I bring them all back for a full refund.

Just taken back a bit - I went to collect them with my wife, he's a mature, sensible BMW biker and local instructor also working with local Motorad dealers - chatted lots, seemed very nice genuine guy, I did not think to examine them closely before putting cases in car as I had obviously asked on messaging before: "...any cracks, damage etc...?".

AD: "BMW 1200/1250GS Vario panniers and top box. Few scratches and odd ding, good condition. You’ll need to get box’s coded to your bike key."

His reply on being shown the damage photographs: "No I hadn’t noticed that, they’ve been sat in the garage since I took them off the GSA so that must have been like that before. I always had them on the bike so it must have been like that all the time I had it."

And: "Is it solid? If it is, see what it’s like on the bike, we can take it from there."

I won't name him or post the FB profile/ad but pretty pi$$ed off TBH.

 

[Max-GS12]

Looks like it is part 8 'locking mechanism'.

Pics below - with evidence of attempted glue repair....hmmmm

Vario Panniers

11 new items · Album by Max Gusatz

photos.google.com

 

[Bigcats]

Looks like it is part 8 'locking mechanism'.

Pics below - with evidence of attempted glue repair....hmmmm

Vario Panniers

11 new items · Album by Max Gusatz

photos.google.com

Now you've zoomed out I would also say 8

 

[Max-GS12]

Now you've zoomed out I would also say 8

Yes, certainly 8 it's £100 from BMW UK dealers, special order from Germany.

 

[clutchspring]

Unless you got those panniers very cheap I'd still ask for a refund & look out for some undamaged ones
Good look,
Ian.

 

[Max-GS12]

Thanks again chaps for the input - very pleased to say we have a resolution as he has agreed to fund the broken part and refunded that amount to me today. The rest of the panniers are all perfect so a happy ending.

All I need now if anyone can help is I need some spare wafers to re-code the locks?

 

[tw99]

Thanks again chaps for the input - very pleased to say we have a resolution as he has agreed to fund the broken part and refunded that amount to me today. The rest of the panniers are all perfect so a happy ending.

All I need now if anyone can help is I need some spare wafers to re-code the locks?

If you're anywhere near a dealer they will usually let you have some for free.

 

[p.joe]

Result

 

[Max-GS12]

If you're anywhere near a dealer they will usually let you have some for free.

Tried two so far, no joy the other day. IME something free from a BMW dealer is rare.

 

[crumbles]

Tried two so far, no joy the other day. IME something free from a BMW dealer is rare.

There is someone on here who is doing a wafer service I believe,
A very helpfully member will be along and tell us who....

 

[crumbles]

Wobble his Addy name is,,
Put wafers into the search part and his name will appear...

 

[clutchspring]

Glad to hear you've got a good out come ,
Wobble is your man for the lock wafers I've been intouch with him recently my self very helpful member,
Good luck,
Ian.