Warranty Woes

[The smudger]

It's not the dealer (or their attitude) that makes me think of jumping ship - on the contrary, they have been brilliant.

So, hang on a minute, they service your bike, give it back to you having not completed all the work, and worse than that the bike has a hesitation/misfire it didnt have when it went in, and you consider that brilliant?

Got my bike back! Yippee!

It has new throttle bodies, new injectors, new TP sensor, new oxygen sensors, new clutch and a new rear tyre. Both wheels balanced, new rocker covers and it's also cleaner than it has been for many a month. I've also had a shiny new K1300S to play with for the past few weeks. The rough running/hesitation is gone - not had a chance to test for high speed vibration, but they assure me it is fixed. They cannot explain why the clutch was slipping, nor could they put their finger on the root cause of the rough running.

Cost to me? Zero. Full marks to BMW and Wollaston Bikes in Northampton

That K13 was a truly awesome bike, but within two minutes of getting back on my GS I was riding with the biggest grin ever - it just feels "right". Can't explain it really.

So they cured the hesitation, NO SHIT! theyve renewed just about everything on the fkin bike! This sounds like a case of "try this bit, oh well never mind, stick one of these on, still no? OK, put a pair of these on, never mind, now what havnt we changed, Oh yes, try a new pair of these, BINGO! new we'd get there in the end" I certainly wouldn't be happy with them!

 

[ELIMINATOR]

I was in a similar position 8 years ago, quite a few warranty repairs, I thought the bike might be a lemon.

Your choice. Keep it, or fling it. Doesn't seem to be much of an issue to me.

Now on 71,000 and the bike has just been reborn, after buying it back from the insurance co.

 

[David Nimrod]

It has new throttle bodies, new injectors, new TP sensor, new oxygen sensors, new clutch and a new rear tyre.

Both wheels balanced, new rocker covers...

...not had a chance to test for high speed vibration, but they assure me it is fixed.

Obviously a high quality product

 

[chrisjk]

It's Trigger's broom Roy!

 

[billynomates]

I would tend to agree with that & add any Jap bike is probably going to be more reliable than a BMW. Just like a Jap custom bike is more reliable than a Harley.
But there comes a time in life when engineering & reliability perfection just is not enough, and you need to follow your heart and not your head.
Switching to the GS rejuvinated my passion for bikes, the whole rollercoaster ride is just how it was 30 years ago when I first hit the highway! They are bliss when they are running well & a bastard when they're not.
My last 5 years of Jap ownership was on a Honda, a bike that trounced the GS in every department except fuel economy. But man was it dull, the forum was dull, the dealer was dull ...... life on a 21st century Honda on 21st century roads is DULL!

QUOTE]

Nail/Head
Thats why there would never be a Honda motorcycle in my garage Ducati/Guzzi/Aprilla/BMW yes.
But Honda's Civic 1.5 just what I need bland/economical 2 oil changes in 50K nothing else and no one wants to nick it or love it.

 

[Rasher]

So they cured the hesitation, NO SHIT! theyve renewed just about everything on the fkin bike! This sounds like a case of "try this bit, oh well never mind, stick one of these on, still no? OK, put a pair of these on, never mind, now what havnt we changed, Oh yes, try a new pair of these, BINGO! new we'd get there in the end" I certainly wouldn't be happy with them!

I had the same thing on a Turbo car a few years back, it would intermittently lose loads of power.

Despite all the electronics and diagnostics built in they had no idea what it could be, it took several visits where they seemed to start with the most expensive parts and work down to the cheapest until it was fixed.

The eventual cure was about £150 (Airflow meter) - but in total they took nearer £600 of me changing other bits first.