Which dealer do you recommend

  • Thread starter Thread starter RussellAisbitt
  • Start date Start date
Would'nt bother going to spc i don't think they have a tyre pressure gauge
When i picked up my gs it had 20 psi in both tyres :rolleyes:

Gates
 
Stuart, and all

Guys its called OLD FASHION SERVICE, why should they not check my tyre presure, are people that serve not up to such a task?

When people enter my bakery as a customer I will do anything asked to serve, I was put on this planet to serve, and do to the best of my abilaty.

SO THERE.
 
Simon Eassom said:


Nine years ago. Different location. Different management. Different staff.


So Richard's gone then yeah??

Still, if he aint, well then picture the scene: Mr Eassom, fresh from the Opera, sipping his perrier, sitting in the waiting room with his copy of pirde'n'predudice. No wonder he is a valued customer.

And then there is poor old me, hung over from a night on the tiles drinking old peculiar, vomiting all over pc plod's sensabilities, trying to find me meatloaf CD, and wondering what I am gonna do with me copy of Penthouse bearing in mind they have changing rooms but no toilet....

Oh yeah, BAKERMAN - your comments about Simon & Monika being GURU's and not having 'respect' for ordinary folk has been noted.

'tis obvious you never met them. So I take it that I now have free reign to abuse you at infinitum on the basis we have never met either.

Four Eyed GIT. Give me a TESCO VALUE BAP any day. At least it isn't FOUR EYED. AND/OR THICK AS SHIT. Unnlike your bakery's produce.
 
DavidHolmes said:


copy of pirde'n'predudice.


Would that be "Pride and Prejudice" as in Jane Austen? I would have thought Thomas Mann would have been more up the dealerships street.
 
DavidHolmes said:


So Richard's gone then yeah??

Still, if he aint, well then picture the scene: Mr Eassom, fresh from the Opera, sipping his perrier, sitting in the waiting room with his copy of pirde'n'predudice. No wonder he is a valued customer.

And then there is poor old me, hung over from a night on the tiles drinking old peculiar, vomiting all over pc plod's sensabilities, trying to find me meatloaf CD, and wondering what I am gonna do with me copy of Penthouse bearing in mind they have changing rooms but no toilet....


Management does not mean the same as manager. It's a subtle difference, I know, but the English language is replete with such nuances and it would be a shame not to make use of them.

If you're unable to find the toilets at Wollaston, just ask, I'm sure somebody will direct you. They're very helpful like that.
 
Service

Got a call from Bridge motorcycles today saying bits ready after my bike was pushed over by a KERRY FOODS VAN.

wENT IN WORKSHOP OFFICE to see the workshop manager, worked out a time they made me a coffee, went out ot get on the bike.

BINGO it had been WASHED AND VALETED for me, and I had not even asked for a thing, ALL IN 20 minutes or so.

Now that is service.

So who`s the WINNER me the customer, not you lot who can`t manage to engage our local bikeshops to work for you.

CHANGE YOUR ATATUDE!!!!!!!!!!!!!!!!!!!!!!!!!!STOP THINKING THAT THE WHOLE WORLD IS OUT TO HAVE YOU OVER.
 
So, let me get this right, Bakerman...

Every bad experience a member has had with a dealer and then listed on the Bulletin Board is his fault. Every dealer wants to give you a good deal; will never see you off; can be relied on to do the correct job for the minimum price, all you have to do is change your attitude?

OK

Just one question,

What colour are the sunsets on your planet?

MikeO:D
 
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Not in every case, no but in some cases YES , thats what I`m saying, if you ran a dealership how would YOU run it, in a way you wish to do everybody down, or in a away that you would get RETURN custom.

RUN A SMALL SHOP FOR A NUMBER OF YEARS, THEN TELL ME I`M ON THE WRONG PLANET.
 
Four Eyed GIT. Give me a TESCO VALUE BAP any day. At least it isn't FOUR EYED. AND/OR THICK AS SHIT. Unnlike your bakery's produce.

Jeez Dave, that hangover has reached epic proportions.
 
Bakerman,

I absolutely agree with your notion of how a dealership ought to be run & the concept of good service.

I can't, given the considerable evidence of others' experience reflected in this forum, subscribe to your inference that all dealers are practising and achieving this. I'm happy that your experience of your local dealer, like mine, has been favourable.

However, are you seriously suggesting that everyone who has a bad experience with a dealer (or, presumably, any other trader) is at fault themselves? I like to see the good in people, but that stretches the bounds of credibility for me!

MikeO:)
 
Bakerman has a point that if you treat people with respect you will also be respected. Do unto your brother and all that.

Unfortunately my experience at work, with dealers, with service providers in general and with the music business is that treat 'em well and they walk all over you, sucker.

Nonetheless, I'm not going to change my behaviour. It seems to me that "Society" runs on a thin line of respect and for what it's worth I see my small part in the whole picture as maintaining some sort of standards and respecting, wherever I can, the rights and feelings of others. As soon as we all start behaving like grasping, arrogant thugs everything starts to fall apart.

Simplistic I know but it works for me. Doesn't stop me harbouring the deepest anger at those who don't respect others though and there lies my dilemma. Pass the chainsaw please.
 
budah ,

Imagine cotton wool, imagine blandness at its most extreme, imagine more E numbers than something that has lots of E numbers, imagine the last thing you'd want to pretend had any relationship with bread. That's a Tesco Value (ironic or what?) Bap.

I think they wrap McDonalds in them.
 
Dealers

No one's mentioned James Sherlock of South Molton in Devon. He's not got a BMW franchise but I found his servicing and general attitude excellent. The mechanic (Jason) who gave my 1150 its 60k service answered all my (probably stupid sounding)questions and talked me through everything he'd done, including finding a possibly death dealing loose nut in the steering which the previous servive outlet had missed. Furthermore, the eponymous boss looked right through the service report and lightly grilled the mechanic on a couple of points before I had to stump up. There's free tea and coffee (real or instant), I was offered a loan bike for the morning and was generally made to feel at home.

The first time I went there was to buy a taller screen on my way to a Cornish rally much earlier this year. Similar impression gained then, they even loaned me the allen keys to fit it so that I didn't have to unload all my camping gear to get to my tools. OK, it's a long ride, but so's Mongolia.
 
This might sound rather silly, but have any of you checked your BMW factory warranty.

Nowhere have I ever found it stipulated, that the servicing work on a new machine has to be carried out by an authorised BMW dealership.

BMW sell their bikes (and cars) all over the World. their warranty is a world wide warranty after all it comes from the factory and as far as bikes are concerned that means any warranty claim in the world emanates from Germany.

I bought my bike brand spanking new in 1998 and I had the first 1,000 Kilometre service done by the shop that sold it to me. It was the first service I've ever paid for on a BMW bike. Thereafter I have done all the spanner work on the bike.

I had one warranty claim and that was for a battery that had cracked at 3 months old. It unfortunately corroded the battery carrier frame and the starter motor plastic cover. I brought it back to the shop and we discussed the problem. They contacted BMW Australia on the following Monday and on Tuesday the shop rang and said no problems.

As I wished to find out about my own bike they gave me the new battery and other parts which I then duly replaced myself. I then took the bits back and signed off on the warranty claim.

The thing is, you can do your own serviceing but you must adhere strictly to the BMW schedule as a minimum and that includes any notifications that have gone only to dealers for particular things that are, or could be pertinent to your model and machine.

I also think that if you are fair and honest they recognise that and will also bend over backwards to help. I've been buying new BMW bikes since 1975 and I've always done my own serviceing. Two of the bikes I've bought, I've even pre-delivered myself as well as uncrating one of them.

Mick.
 
Not the nearest by far, but I believe the best by far in the North....RAINBOW

:beerjug:


MIKE R
 
Went to Clarks to buy my first 1150 as i believe in giving yr local dealer at least 1 chance,Was kept waiting 10 mins in an empty showroom(although in fairness i was offered a coffee) saw the bike wanted it and was told off hand that there was no chance of any deals on it(fair enough but i hadnt even asked for 1)
I put a cash deposit down and returned the next week with a full cash payment
1,Salesman didnt recognise me,queried the amount of my deposit,counted the cash in front of me and told me I was 10 quid short(I wasnt)
2 bought the bike and asked the parts dept for a set of injectoer covers 4quid a pair I think foolishly expecting them to chuck them in but no I had to pay on my plastic
3 went back the following week to ask them if they had any info on the BMW club again I wasnt recognised they didnt have any info on the club and was told that they were about to close for the evening
4 Never been back since but its a bloody good bike
 


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