charlie b said:
...It is new and only a couple of days old so SHOULD have the latest setup...
Charlie:
No, not so at all. Operating software is loaded into the GPSR when it is manufactured. You have no way of knowing when the GPSR was manufactured, or how long it sat at the stockist's before you got it. For that reason, it is not appropriate to assume that just because a GPSR is new and you took it out of the shrink-wrapped box yesterday that the software will be up to date. For example - the current release of software for the 2820 and BMW Nav III is 3.0, that was just released last Thursday. I don't even think it has been loaded into WebUpdater yet (it will probably be there sometime this week). This means that every 2820 or Nav III in the world now has a software update waiting for it.
Garmin is very, very good about releasing updated software for GPSRs. Typically, new software will be released almost monthly for the first 4 months after a GPSR has been brought to market, then perhaps every second month for the next 4 months, then every fourth month after that, etc.
So, may I suggest you go to this link:
Garmin WebUpdater, download the 'WebUpdater' application to your computer, then plug your GPSR in and run the WebUpdater program. This will poll the Garmin website and automatically download and install the latest and greatest software to your device.
Watch the prompts carefully when you are running WebUpdater. You might have to choose 'USB' as the method that your GPSR uses to connect to your computer - the updater sometimes defaults to Serial, which is not used for the newer GPSRs (hasn't been used since the SP III). Also, be aware that WebUpdater will make two passes through the library at Garmin - the first pass is for updated operating software, the second pass is for updated language software.
Michael