My apologies my comment wasn't meant to sound as harsh, I've heard nothing but good comments regarding Motorad concepts,
however as I'm just looking for a comms system at the moment, getting the relevant info from websites (of which the Baehruk site has a rather lack of info on it) is convenient for me, then I know what sort of questions to ask the retailer, so I get a constructive answer.
"rather than monitoring public forums"
I don't get this if a retailer sponsers a section of the site, I would expect that retailer to keep an eye on that particular section in case anybody is asking question via that section, as they say any advertising is good advertising.