£498.52 First Service - Comments Please

Neil.M

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Guys
Not sure if I have been over charged for a service. I have typed the invoice contents as I can’t use the attachment functionality on the site. I was invoiced this by BMW Motorrad Battersea. I have a 2006 R1200GS that I purchased from South London BMW when it had 2000 miles on the clock. They serviced the bike prior to me picking it up; I subsequently took it to Battersea with 8000 on the clock for what is effectively the 6000 mile service.

Please note that for completeness I have included the £29.65 for the MOT that I asked for you should discount this when looking at the amounts below.

Please add your comments; it would be great to hear any thoughts / similar experiences on this. I was a bit surprised at the cost as there was absolutely nothing wrong with the bike. It would be good to know if this is the going price.

Invoice Details


BMW service with annual inspection £114.33
Oil change £ 32.67
Gearbox oil change £ 8.17
Changing brake fluid in integral ABS £ 40.83
Ditto £ 40.83
Brake fluid in entire ABS integra £ 24.50
Brake check £ 54.00
Oil filter £ 8.71
Sump Washer £ 0.28
Gskt R12 £ 25.88
Gasket £ 6.22
Take off rubbers £ 1.12
Brake cleaner £ 2.60
Brake Fluid £ 4.42
Filler/drain washer £ 0.18
Sump plug washer £ 0.28
o ring £ 0.43
o ring £ 0.56
self locking nut £ 0.36

MOT £ 29.65

Net total £428.69
VAT £ 69.83
Total £498.52
 
They charged you 4 times for brake fluids and once to check the brakes... but you live in London, so that doubles the prices anyway.

My last (48,000 mile) service cost about £180 from Cooper BMW at Boldon.

Maybe you should combine your next service with a stop-over sampling the flesh-pots of Sunderland..

:comfort

PS: Just looked through me service history: My 6,000 service was £224 and change.

PPS: I make the net total £396.02
 
Yep, I'd say you have been overcharged! As above, brake fluid seems to be there at least three times, 54 quid for a brake check????! and the sump washer (ok, only 28p!) seems to be on there twice.

I'd certainly take it up, I've given up on new BMWs but when I was using the main dealers for servicing I never paid that and that was on a 1200RT, K1300s and 800GS, doing 15-20K miles a year. Go back with the invoice and make them justify every line on it...
 
Expensive brake system you have, and I bet some of the scheduled inspection was on them as well :eek: Bet you're glad it didn't need the brake pads changing :comfort
 
I make the bill total just under £400 which includes the MOT but not the VAT.
So in my opinion, apart from overcharging you they also can't add up!
 
£263.78 for the 6,000 mile service and the annual inspection done together on my 59 place GS last week - more details here. But, if it needs an MOT, your bike is presumably about 3 years old, so it will have needed things like brake fluid changed which mine obviously doesn't yet.
 
bloody hell
20/50 engine oil £11 for 4 lts rock oil
oil filter £8.60 motorworks
gearbox/ final drive oil £8 millers oil
spark plugs andrew page bosch £2.30 each
brake pads front x2 £25 off a very nice bloke from here

then you could have take it to the dealer for the rest of the jobs and saved a fortune
 
According to their figures the total should read £366.37. VAT on that @17.5% = £64.11. Total = £430.48 + MoT (no VAT payable) = £460.13.

However, take off the stuff they have charged you twice for and your total should be £315.59 + VAT (£55.23) + MoT (£29.65). Total = £400.47.

Still bloody expensive. Did they give you a price before they started?
 
That's just silly money for that service:eek:, but at least you have made other aware and that could now mean lost business.
We all know times are tough but overcharging people is a sad refection on the mentality of the dealership. Then again if you pop back you may find out they have made a 'genuine' mistake, we all make them. I would be interested to know how you get on, let us know.:thumb
 
I wouldn't expect anything less from those boys. It pays to shop around on the phone first and you will always find them 150 ish more expensive than others
 
do a search on my threads mate and you'll find worse from them. Honestly, I've always advised people to stay away from them for the same 6K + annual. On top of a 500 quid bill you get appalling customer service, rudeness, and worse.

not sure if you can drop me a personal message, but I'll happily give you the full account in private if you like. Honestly, the place makes me angry, and they'll never get another penny from me.
 
09 GSA

600 miles £40

6000 miles £190

12000 £220

18000 £320 (inc headlight bulb)

24 k coming up soon.

Coopers sunderland
 
09 GSA -

Initial inspection @ 600 £70 IIRC

1st Service @ 6000 £173.00

2nd Service @ 12000 £273.00


Im up North though :thumb2
 


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