Allroad
Guest
i have tried to contact garmin as its only 1 month old but waited 40 mins on phone on hold so no joy there
what should i do is this normal ?
what should i do is this normal ?
PanEuropean
Registered user
Sometimes the screen on the 2xxx series GPSRs will mist up if the GPSR has gone through a significant heat/cold cycle. The fix is easy, just leave the GPSR sitting in the sun inside the house - for example, put it on the windowsill beside a potted plant, and let the sun warm it up all day. This will dry it out, and the problem will likely not return.
It ain't a serious problem, and it doesn't need any intervention from Garmin.
Michael
It ain't a serious problem, and it doesn't need any intervention from Garmin.
Michael
PanEuropean
Registered user
Another option, if you don't have easy access to a sunny windowsill, is to pick up a bag of desiccant from a camera store (you know, those little white bags that say 'do not eat' on them), dry out the desiccant by warming it in an oven at very low heat for about half an hour, then put the GPSR and the (cooled off) bag of desiccant inside a sealed container such as a plastic bag or Tupperware bin for a day or two.
The moisture will move from the GPSR to the bag of desiccant. However - the sunny windowsill method is the preferred one, it's simpler and more reliable. If all else fails, just mount the GPSR on the motorcycle and go riding for a few hours on a sunny day, that will also dry it out.
Michael
The moisture will move from the GPSR to the bag of desiccant. However - the sunny windowsill method is the preferred one, it's simpler and more reliable. If all else fails, just mount the GPSR on the motorcycle and go riding for a few hours on a sunny day, that will also dry it out.
Michael
Droopy Dick
Registered user
Or, if you're like most British folk and have an airing cupboard but no sunshine, try leaving the device WITH THE CF CARD DOOR OPEN in the airing cupboard over night.
Allroad
Guest
thanks to both of you
Pipehose
Guest
Allroad said:
send it back to supplier
Deleted account 190209001
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I agree to send it back. I have never had any Garmin fog up either on my boats or bike. You shouldn't have to deal with that at all. The unit is under warranty so send/bring it back.
PanEuropean
Registered user
rider1150gsadv said:
Well - sure, someone can do that if they want, and what I suspect Garmin will do is put the GPSR on a sunny windowsill for a day and let it dry out, then ship it back. Which means that you are suggesting that the user goes through all the trouble and expense of packaging the item, posting it, being without it for a week, etc.; only to have the manufacturer do for them what they could easily do themselves.
Tell me, when you check the air in your tires and find out that one tire is a couple of pounds low, do you call your BMW dealer and make an appointment to bring it in for service to have the problem corrected? I doubt it...
It is uncommon for the 2xxx series GPSRs to fog up, but they occasionally do, usually because of atmospheric pressure differentials. The unit is sealed, but it has to be vented to the atmosphere somewhere (otherwise it would swell up whenever you rode up a mountain). If you have a combination of a cold day, a strong low pressure system, and high humidity, and you have your GPSR outside that day, some moisture can be inhaled into the unit, especially if the GPSR happened to be inside your nice, warm, dry house before you went riding. The way to get the moisture out? Just take it back inside your nice, warm, dry house, put it on the windowsill, and be patient.
Or, if you prefer, post it to Garmin, and they'll do this for you.
Michael
Allroad
Guest
it sat on the window for two days michael and all seems well now cheers m8
PanEuropean
Registered user
Allroad said:
Good to hear. I have encountered that same problem (moisture inside) twice in three years (of using half a dozen different 2xxx GPSRs) - in both cases, it was a result of riding through mountain passes when it was snowing, hence, barometric change + temperature change + moisture all at the same time.
I kind of doubt you will see the problem again, but if you do encounter the problem again without an accompanying good reason, you might want to contact the folks at Garmin UK and ask them if you can send your GPSR in for an overhaul. It could be that you have a bad gasket. If you are the handy type, you could take it apart yourself (just remove the screws from the back) and check the condition of the gasket that seals the two halves together. Just don't tell anyone you have done that if you subsequently send the unit to Garmin for service...
Michael
