3 YEAR WARRANTY..

[Deleted Member MM]

I've been riding for 32 years now and haven't put me feet down yet

Probably because they are both firmly stuck in your mouth or somewhere equally appropriate

 

[apoll013]

Recall V's warranty

If there are inherent issues with the 12 then BMW has 2 options:
Recall or fix the issues as they arise on customer bikes. The second is less good as many customer bikes may limp to the end of warranty before displaying symptoms. A recall may not be possible yet as BMW may not have found a way to revise or fix design faults. Hence we are all getting our bikes fixed with stuff that is very likely to break again? Just a thought. Maybe we should be pushing for hat 3 year warranty. especially those of us who cover smaller mileages.

 

[Mr K]

Yeah...I remember the point of the thread! Sorry appoll013.

My F650GS took 5 months to arrive [it was Winter so I didn't really mind] and had a leaky fuel tank which wasn't apparent straightaway and had to be trailered back to the the NE from Merseyside.
I wrote a polite letter detailing my previous good experience of BMW and asked if they could calm my concerns over reliability and service.
The Custiomer Service Manager phoned from BMW UK and offered me a couple of hundred pounds worth of accessories, but I had all I wanted and instead they extended the warranty and Emergency Service for an extra 12 months.
I didn't have recourse to use either the recovery or warranty again, but it shows that if you don't ask, you don't get and BMW are pretty decent about this kind of thing.
The warranty issues with my 12 were solved without haggling or reluctance and I got a loan bike to use while the work was done.

These are not mainstream bikes and we pay a premium to own them because they're different, so if they go wrong don't rant, just explain your position and concerns to your dealer or if they don't listen BMW UK...and see what happens.....

 

[birdseye]

Forget the three year guarantee idea - it simply wont happen. There is a cost to any guarantee since no manufacturing process is fault free.

At the same time, forget the problems reported here. Its a totally skewed self selected sample and no real indication of whether there is a problem with reliability or not. trouble is, if you read all the posts, you end up as a "mechanical hypochondriac" listening for every odd noise and imagining the worse. Wait until something actually happens rather than anticipating disaster which may or may not come about.

 

[Paul Wakefield]

Forget the three year guarantee idea - it simply wont happen

Well it might eventually. It took a long time for BM to drag themselves to 2 years over here ages after the US had it. I think the US now have 3 years (Can any of our US members confirm?). So maybe there is long term hope.

Paul

 

[The Machine Cat]

Re: Forget the three year guarantee idea - it simply wont happen

Well it might eventually. It took a long time for BM to drag themselves to 2 years over here ages after the US had it. I think the US now have 3 years (Can any of our US members confirm?). So maybe there is long term hope.

Paul

It is still 2 years in France

 

[Karn-Evil]

If you have got play in your rear wheel get it changed under warranty.I had to have mine done the bearing was loose in the housing causing the brake to drag!yes it moved that much.I'm totally pigged off with mine it goes back tommorow the clutch is knackered now thats the rear brake,Brain,starting/running problems,Temprature sensors,Wheel bearings,rust on the frame number plate.And the paint is rubbing off the frame .The bikes a bag ofS###e and i want a new one.I'm not gonna talk to BMW any more my solicitor is.Their attitude is you have a warranty what more do you want.Tossers.

 

[Mr K]

Is that you Stella?

 

[Howard Millichap]

1mm of play = knackered bike? The whole bike is knackered?

Well, if any one part causes an MOT failure, then the whole bike fails. So, yes.

 

[Howard Millichap]

If you have got play in your rear wheel get it changed under warranty.I had to have mine done the bearing was loose in the housing causing the brake to drag!yes it moved that much.I'm totally pigged off with mine it goes back tommorow the clutch is knackered now thats the rear brake,Brain,starting/running problems,Temprature sensors,Wheel bearings,rust on the frame number plate.And the paint is rubbing off the frame .The bikes a bag ofS###e and i want a new one.I'm not gonna talk to BMW any more my solicitor is.Their attitude is you have a warranty what more do you want.Tossers.

Now here's a like minded fellow.

 

[Mr K]

I must disagree.
The whole bike is not knackered.
It apparently requires some components replaced or repaired.
Most of the bike is perfectly serviceable and when appropriate work is completed the bike will be perfect once more.
If it's not 3 years old it don't need an MOT.......

You could get a job writing headlines for The Sun...

 

[Mr K]

Now here's a like minded fellow.

................and I'm guessing it's a ghost.

I stand to be corrected...as ever...

 

[The Machine Cat]

If you have got play in your rear wheel get it changed under warranty.I had to have mine done the bearing was loose in the housing causing the brake to drag!yes it moved that much.I'm totally pigged off with mine it goes back tommorow the clutch is knackered now thats the rear brake,Brain,starting/running problems,Temprature sensors,Wheel bearings,rust on the frame number plate.And the paint is rubbing off the frame .The bikes a bag ofS###e and i want a new one.I'm not gonna talk to BMW any more my solicitor is.Their attitude is you have a warranty what more do you want.Tossers.

I wonder who this guy is working for