App updates

[John Roberts]

I've been having a week's grief trying to set up an account. I've had the computer guy over to sort out various issues with my iPad, iPhone and my Desktop, all sorts of silly issues which I had been ignoring till it came to a crunch. I tried to set it up again after he left and would you believe ... Yeah, bastard thing (the setting up) wouldn't work. I went on Chat again to the website and got the following:

If you are experiencing difficulties with initiating an instant bank transfer, please try the following steps to ensure an app-to-app connection:​

​

1. Update the Trading 212 app to the latest version.​

2. Update your banking app.​

3. Set Chrome (for Android) or Safari (for iOS) as your default browser.​

4. Try initiating the transfer again.​

So, first question (please, please, please): how do I update an app without a reminder and a link (which is how I would normally update an app), Do I go to the AppStore, find the app and see if that will tell me if there's a later version? If so, there isn't.

There will be other questions I dread to say. (If that's OK with you, grovel grovel)

 

[John Roberts]

For my Win 10 on my desktop I had a look here:

checking for app updates, windows 10 - Bing

Check out what I just created on Bing Image Creator

www.bing.com

*No idea why that's in German, click on it and it's in English. Strange.​

​

... where it told me to go to Microsoft Store > Profile > Settings > App Updates and found that it was set to ON, so that should take care of the above issue 1, right? I mean this one: 1. Update the Trading 212 app to the latest version.

Right, moving on swiftly, we come to the second issue: 2. Update your banking app. One thing I'm not certain of is that in doing so all the previous data/information I've entered in it will be deleted and I'll have to set it up again, things like passwords & so on. Now TBH I'm pretty sure I won't have to, but after a whole week of tearing my hair out I'm totally neurotic and equally bereft of confidence I need reassurance in case everything blows up in my face again.

In the hope that there's anyone still listening (well, reading) we come to issue 3 above: 3. Set Chrome (for Android) or Safari (for iOS) as your default browser. I'm already using Chrome on here (desktop) and Safari on iPad and iPhone. So those points both covered, am I right?

4. Try initiating the transfer again. All being well there's absolutely nothing I need to do that hasn't been covered already, surely? Hang on, I will try again, just in case. Oh and as a reminder, the above points are mainly regarding my desktop, I'll have a think about my iPad & iPhone later.

In the meantime I'll try the transfer again for the umpteenth time. Back in a tick...

No, it didn't work.

Now, that was strange. I got the security code that I got from my mobile app, and after a few seconds, and before I could check that I'd entered it correctly it changed to another code, and that's the one I entered, after which I got the notice that it had failed. I'll try again and enter it quicker this time. Hang on ...

Well ... it accepted it that time hoofuckingray, after which I clicked continue (or something) and got the notice saying UNABLE TO CONNECT, please connect a personal or joint account.

One might say that I'm miffed. They'd be right.