albo
Guest
Bought my new GS in September last year - brilliant bike, lots of fun & no complaints...............until, after 1800 miles, a small patch of paint on the sub-frame had rubbed off and has now been replaced by rust.
Now it's obvious from where the affected area is that my boot is to blame, but as I ride on the balls of my feet, contact with the sub-frame is occasional at best. My boot does not constantly rub on the area.
Took the bike back to the dealers who reported to BMW. The answer was: "not a warranty issue, it's your fault". OK, I didn't want the sub-frame replacing but for a £10 grand bike, I'm surprised that the paintwork has waved the white flag so quickly, so I've asked the dealers if they would repair the damage at their cost for the sake of customer goodwill. Not on yer nelly came the response.
Has any one else had a similar problem and if so, how was it resolved? Cheers!
Now it's obvious from where the affected area is that my boot is to blame, but as I ride on the balls of my feet, contact with the sub-frame is occasional at best. My boot does not constantly rub on the area.
Took the bike back to the dealers who reported to BMW. The answer was: "not a warranty issue, it's your fault". OK, I didn't want the sub-frame replacing but for a £10 grand bike, I'm surprised that the paintwork has waved the white flag so quickly, so I've asked the dealers if they would repair the damage at their cost for the sake of customer goodwill. Not on yer nelly came the response.
Has any one else had a similar problem and if so, how was it resolved? Cheers!
Whats left over backs the kids school books