BMW extended warranty

[busy builder]

My bikes coming up to 2 years old, so I have a choice of extending the Motorrad warranty and breakdown service.

So after 11600 miles they want £387.01. I think this is a bit rich, so won't be taking it out.

What have others paid for same warranty extension ?

 

[Schtum]

It's cheaper than it used to be. It was £540 a few years ago.

 

[busy builder]

I noticed this under what is/isn't covered, so FD oil leaks won't be fixed ?

Miscellaneous
Other than the oil seals and gaskets
specifically listed above, the
rectification of oil leaks is not covered
and the cost of seals and gaskets will
only be accepted where they are
required as a direct consequence of a
valid claim under the insurance.
Any components not specifically
listed are not covered.

 

[AberdeenAngus]

Plus you have to get it serviced by the dealer....

 

[DaygloDavid]

Got a Quote from BMW Warranty Services.

£361 with £0 Excess, £332 with £50 Excess or £307 with £100 Excess + £27 for Breakdown Cover.

Servicing can be done by a VAT Registered Independent using Genuine BMW Parts.

 

[AberdeenAngus]

Servicing can be done by a VAT Registered Independent using Genuine BMW Parts.

Did they tell you that ?

 

[DaygloDavid]

Confirmation e-mail from BMW Insured Warranty Services

Good Morning,

As per our telephone conversation on 12/11/2014, I can confirm and clarify that BMW recommend that you have the motorcycle serviced and maintained by an official BMW dealer, but under the terms of the policy you may have your motorcycle serviced by any VAT registered garage as long as they use official BMW parts.

In regards to repairs, all repair work covered by warranty would have to be completed by an official BMW dealer.
If this repair work is completed outside of the network, this may invalidate your cover.

If you have any other queries, please do not hesitate to contact me.

Natasha Lynn
BMW Insured Warranty Services Administrator

BMW Insured Warranty Services

Tel: 0845 641 9790 / 0208 666 9204
Fax: 020 86030222

 

[Our Gee]

Thought about this one a lot over the past 16 years of BMW ownership. In the end I have found the following to be the best bet for me. I continue to have my bikes serviced at official dealers and on the two occasions where I have had an "out of warranty" failure BMW have helped out substantially with the cost as per the statement in the Rider's Manual. I realise it's a calculated risk but so far in my case I would have spent well over a grand had I purchased the Extended Warranties. In the end it's a personal choice.

 

[DaygloDavid]

on the two occasions where I have had an "out of warranty" failure BMW have helped out substantially with the cost as per the statement in the Rider's Manual.

Where can I find the statement in the Rider's Manual, thanks.

 

[paul13]

Confirmation e-mail from BMW Insured Warranty Services

Good Morning,

As per our telephone conversation on 12/11/2014, I can confirm and clarify that BMW recommend that you have the motorcycle serviced and maintained by an official BMW dealer, but under the terms of the policy you may have your motorcycle serviced by any VAT registered garage as long as they use official BMW parts.

In regards to repairs, all repair work covered by warranty would have to be completed by an official BMW dealer.
If this repair work is completed outside of the network, this may invalidate your cover.

If you have any other queries, please do not hesitate to contact me.

Natasha Lynn
BMW Insured Warranty Services Administrator

BMW Insured Warranty Services

Tel: 0845 641 9790 / 0208 666 9204
Fax: 020 86030222

You can only get the work done by an independent garage during the initial warranty period. Once you take out the BMW extended warranty you have to got to a BMW dealership.

When I had a beemer, I always paid for the warranty. Never felt comfortable without the peace of mind. My experience was that they would always try to sort things for you. sometimes I paid the labour, Bmw paid for the parts.

 

[Blackal]

It's cheaper than it used to be. It was £540 a few years ago.

I used to have it, when it was around £350 including recovery from mainland Europe, then they separated the elements (warranty/recovery) and I didn't renew.

Looks like they have taken a tumble to themselves.

Al

 

[Our Gee]

Hi David,
Have a look at page 144 under BMW Motorrad Service. Reads something like this, "For generous treatment of claims submitted after the Warranty period has expired evidence of regular maintenance is essential"

 

[DaygloDavid]

Thanks, found it in my Rider's Manual.

It doesn't say the work needs to be done at a BMW Dealer, just "evidence of regular maintenance is essential".

 

[TonyBBMW]

Just to throw my two pence worth in...

If you Google "Block Exemption", it will give you a few sites that will inspire confidence!

Basically, you can carry out a service yourself on your own bike and it won't invalidate the warranty, as long as you use replacement parts to the Manufacturers standards.

Other manufacturers of Oil's, filters and plugs will have had to follow the exacting standards set by the OE manufacturer, otherwise they open themselves to court action in the case of damage etc.

The LCRT OE Castrol oil is a bit of a pain to get hold of at the moment, it's available in 1ltr on eBay from Germany with a surcharge for carriage... the annoying thing is it's produced in the UK then shipped out to Germany.

It's worth following and keeping a copy of the service inspection sheet for the service you are completing, and also recording any torque settings used on the sheet.

Resetting the service interval light can be done by the BMW dealer for a small charge, or there are after market diagnostic tools for around £300 if you will get your money's worth...

http://www.theaa.com/motoring_advice/general-advice/right-to-repair-campaign.html

 

[DaygloDavid]

Have spoken to BMW Warranty Services, they assure me that an independent VAT registered garage can be used to uphold new, used & extended warranties, providing genuine BMW parts are used, you get a receipt for the work & your service book is stamped.

I know a guy who had recently purchased a BMW extended warranty, he discussed this with BMW before taking his bike to an independent.

After owning the 2010 bike from new, I didn't extend the 2 year manufacturer's warranty in year 3.
I later enquired with BMW and they were happy to offer me an extended warranty on the strength of the bike having some dealer & independent service history (the book being stamped). Going forward, they confirmed an independent could be used as above.

 

[adventuredon]

Ditto an independent. I have it on email from the warranty company. But you stop getting any goodwill when you go private.

 

[TonyBBMW]

Do your research, BMW are mis-informing you, you don't need to have a V.A.T registered service book stamp and you don't need to use BMW parts.

Unfortunately, a majority of the paying public can't be arsed arguing with the Manufacturing Giants and role over, accepting what they are told.

I also appreciate there is 'good will' involved, fine until you fall out with the dealer or manufacturer....

 

[Our Gee]

Thanks, found it in my Rider's Manual.

It doesn't say the work needs to be done at a BMW Dealer, just "evidence of regular maintenance is essential".

I would say it would be asking just a little too much "good will" if you have serviced your bike yourself or at an un-franchised dealer then asking for "generous treatment of an out of warranty claim" don't you ?. It does look like the "out of warranty good will" regime is to encourage customers to stay within the official dealer network, and this does seem fair to me.

 

[Buckingham]

I've just taken out the extended warranty for my 2010 RT - I noticed that the handlebar switchgear is now included in the list of parts covered - I don't think it used to be included. Also the fuel strip is included. Warranty & emergency recovery does not start for a month after taking it out - paid on-line 10/4/15, cover starts 10/5/15.

 

[Nice 'n' Fat]

That's odd ... I'd have thought it would have started with immediate effect