I hate poor service,and when I get good service I feel it should be recognised.As a shorter gentleman of only 5ft 7'' I bought my gs with a certain amount of trepidation regarding seat height,Cymarc,a British manufacturer of motorcycle parts for our beloved bmws.produce a seat lowering kit that replaces the rubber items that are standard fitment on the gs.This consists of offset shims that lower the seat height by 10mm and fits in minutes and costs less than 30 quid,cymarc's customer service is second to none,and I'm fussy, check out their website!