e bike insurance somthing badly wrong
- Thread starter motorbike
- Start date
the parent company website is at http://www.brightsidegroup.co.uk/
a search of google for the parent got this http://www.bbc.co.uk/news/technology-29466084
"The Brightside Group - manager of several motor insurance websites, including eCar insurance - has identified that there was breach in its security system on 29 September."
also affects Asda insurance http://www.theregister.co.uk/2014/10/03/asda_car_insurance_minor_breach/
a search of google for the parent got this http://www.bbc.co.uk/news/technology-29466084
"The Brightside Group - manager of several motor insurance websites, including eCar insurance - has identified that there was breach in its security system on 29 September."
also affects Asda insurance http://www.theregister.co.uk/2014/10/03/asda_car_insurance_minor_breach/
this no. is given on the website holding page 0333 222 4560 and is charged at the same rate as 01 or 02 numbers, not £1.20 a minute
it should be included in any landline or mobile calls package to standard tariff lines.
http://www.area-codes.org.uk/0333-numbers.php
it should be included in any landline or mobile calls package to standard tariff lines.
http://www.area-codes.org.uk/0333-numbers.php
Deal with Rock apes for peanuts... And you get monkeys.
The details of who owns ebike, may well be somewhere in the blurb of your policy. Contact them.
If no joy, the Gibraltarian regulator, Gibraltar Financial Services Commission.... Or The Navejo, who is well up to speed on these matters.
Bingo... Contact....
Eldon Insurance Services Limited,
Cale Cross House
156 Pilgrim Street,
Newcastle Upon Tyne NE1 6SU
Registered address Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ. Registration number 6334001. Eldon Insurance Services Limited are authorized and regulated by the Financial Conduct Authority (FCA) authorization number 477112. These details can be checked on the FCA’s register by visiting their website www.fsa.gov.uk/register. For regulated claims management activities Eldon Insurance Services Limited are regulated by the Ministry of Justice These details can be checked by visiting their website www.claimsregulation.gov.uk
The details of who owns ebike, may well be somewhere in the blurb of your policy. Contact them.
If no joy, the Gibraltarian regulator, Gibraltar Financial Services Commission.... Or The Navejo, who is well up to speed on these matters.
Bingo... Contact....
Eldon Insurance Services Limited,
Cale Cross House
156 Pilgrim Street,
Newcastle Upon Tyne NE1 6SU
Registered address Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ. Registration number 6334001. Eldon Insurance Services Limited are authorized and regulated by the Financial Conduct Authority (FCA) authorization number 477112. These details can be checked on the FCA’s register by visiting their website www.fsa.gov.uk/register. For regulated claims management activities Eldon Insurance Services Limited are regulated by the Ministry of Justice These details can be checked by visiting their website www.claimsregulation.gov.uk
Never mind, think of the £2 you saved by not using the rip off UK based companies.
Spoke to them several times prior to leaving them, they are loosing tons of business but say the website had severe "issues" which will take sometime to resolve. I was with them for 9 years and no issues and was pissed I had to leave due to them pumping up my premium, still I was always aware I may not have had the best service if I had to test them 
still I was always aware I may not have had the best service if I had to test them
Surely that's the reason why you buy insurance ?? Not just for a scrap of paper so you merely comply with the traffic laws.
I always had good service from them. There site went down 2 weeks before my renewal. I had to go elsewhere..
Did get a letter from them warning me that my insurance had expired.
They must be losing stacks of money.
Did get a letter from them warning me that my insurance had expired.
They must be losing stacks of money.
Or, if they are trading at a loss, less of loss.
This "good service" you received.
Hopefully it was more than the process of you paying them money, and them sending you an email with your vehicle details that then enabled you to lawfully ride your bike ??.... if that was it that's not good service, that's simply a requirement..
sods
well i have not been able to insure my new bike for a month now...putting it into moth balls till renewal in april going to some other mob...not going to give the gits money for admin ect...shouldn't have got into bed with them in the first place
well i have not been able to insure my new bike for a month now...putting it into moth balls till renewal in april going to some other mob...not going to give the gits money for admin ect...shouldn't have got into bed with them in the first place
Don't forget to declare it SORN, or you'll have to insure it
Don't keep it on the road, or you'll have to tax it (see above)
Don't let it get nicked, burnt or damaged... As it won't be insured
Don't keep it on the road, or you'll have to tax it (see above)
Don't let it get nicked, burnt or damaged... As it won't be insured
This "good service" you received.
Hopefully it was more than the process of you paying them money, and them sending you an email with your vehicle details that then enabled you to lawfully ride your bike ??.... if that was it that's not good service, that's simply a requirement..
I insured with ebike expecting really crap service if I ever needed to make a claim but after a SMIDSY and a £4000 repair bill for my 990 Adventure I have been pleasantly surprised as they have been OK and sorted the claim no problem.
I need to tranfer insurance between bikes in a day or two, hopefully the website is sorted now.
The site went down because it was hacked, hence the long delay bringing it back up.
Its not a problem though, simply call the 03 number, speak to someone and they will make the change for you, they did it for me a week ago.
I stay with Ebike because I have saved vast sums of money with them because I own multiple bikes and I can change the policy without those rip off admin fees. I took a bike off last month and they sent me a cheque for £16, who else gives you money back when you change your policy
Yes its a real pain the site is down
Its not a problem though, simply call the 03 number, speak to someone and they will make the change for you, they did it for me a week ago.
I stay with Ebike because I have saved vast sums of money with them because I own multiple bikes and I can change the policy without those rip off admin fees. I took a bike off last month and they sent me a cheque for £16, who else gives you money back when you change your policy
Yes its a real pain the site is down
AberdeenAngus
Registered user
Sorry for being dim, but what's stopping you going elsewhere ?
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