Deleted account rno
Guest
cunning fox
Registered user
Oh forgotwelcome to the site Foggy
pop into the Scotland section and say hello and gies yir craic
foggy, ffs stay away, the place is fu' o' tossers
M C E
thanks for the welcome. seems to me that people are quick to complain about bad things but never mention the good things to people ( as you never said about the quality of service work until i asked ).
I'm sure M C E are very busy at the mo and aint got time to sneeze due to M C W been out of action.
thanks for the welcome. seems to me that people are quick to complain about bad things but never mention the good things to people ( as you never said about the quality of service work until i asked ).
I'm sure M C E are very busy at the mo and aint got time to sneeze due to M C W been out of action.
Quite a few of us around Edinburgh, it seems.
I think you'll find that Johnny regularly praises Motorrad Central, and has had a lot of visits to them in the past few years.
It sometimes sounds a bit patronising -heaping praise, hence the reason why we are more comfortable throwing brickbats.
I've always found MC to be most helpful, courtious, good humoured, value for money, understanding, ......... all in all - a great bunch...................
Johnny?............ He's a Fud!
Al
cunning fox
Registered user
I've always found MC to be most helpful, courtious, good humoured, value for money, understanding, ......... all in all - a great bunch...................
Johnny?............ He's a Fud!
Al
not often i agree with you Al, but spot on
not often i agree with you Al, but spot on
Did ye no get the "patronising" element? 
Fcuk! you meant about Johnny?
Al
Deleted account rno
Guest
Hi Foggy, that's a very unfair post IMO. Do a search (you'll find the search link along the top of the forum yellow banner with User CP, Register etc) for Motorrad Central and you'll find the vast majority of posts singing their praises.
I've never used them (MC) personally but would have no hesitation judging from the comments on UKGSer
Uinneag
Guest
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Think you may find I have never posted anything but praise and recommendations for Motorrad central in the past and was saddened by the don't give a monkey's attitude I received earlier in the week. I take it you work there Foggy and are jumping to the defence of your workplace so hope this answers your post that I had not given credit where credit was due.
I have not started this thread by making up a stories and fabricating events.
I will continue using MC West in future as I have found the staff pleasant and interested in what the customer has to say even if it's my usual bollox
I relayed my disapointment to the new management on the phone yesterday after calling BMW customer services as advised by one of the chappies in the shop aonly to be told to contact the dealer as I had no joy with the staff I went higher up the chain.
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Think you may find I have never posted anything but praise and recommendations for Motorrad central in the past and was saddened by the don't give a monkey's attitude I received earlier in the week. I take it you work there Foggy and are jumping to the defence of your workplace so hope this answers your post that I had not given credit where credit was due.
I have not started this thread by making up a stories and fabricating events.
I will continue using MC West in future as I have found the staff pleasant and interested in what the customer has to say even if it's my usual bollox
I relayed my disapointment to the new management on the phone yesterday after calling BMW customer services as advised by one of the chappies in the shop aonly to be told to contact the dealer as I had no joy with the staff I went higher up the chain.
Deleted account rno
Guest
M C E
Busted!!! Wasn't having a go at you, but since the fire at glasgow we have had a huge influx of there customers and 2 workshop guys are doing what 2 dealers are normally doing. This also brings with it the irrate from the start of a phone call customers who are now inconvienienced due to the long booking times. ( you must have caught us after one of these 
)
Can i please clear up the comment on the new management. M C is not under new management, has not been sold to J C and M C E is NOT closing. M C W has a new Dealer Principle other than that nothing is changing.
Busted!!! Wasn't having a go at you, but since the fire at glasgow we have had a huge influx of there customers and 2 workshop guys are doing what 2 dealers are normally doing. This also brings with it the irrate from the start of a phone call customers who are now inconvienienced due to the long booking times. ( you must have caught us after one of these )Can i please clear up the comment on the new management. M C is not under new management, has not been sold to J C and M C E is NOT closing. M C W has a new Dealer Principle other than that nothing is changing.
Can i please clear up the comment on the new management. M C is not under new management, has not been sold to J C and M C E is NOT closing. M C W has a new Dealer Principle other than that nothing is changing.
"MCW has a new Dealer Principle" ?
So - does that mean the company are splitting?
Al
1 chief, more indians
No they are not splitting. they just have 1 person in charge over there now as in M C E. The level of customer satisfaction will be higher now as both are gonna be singing from the same hymn sheet. know what i mean?
No they are not splitting. they just have 1 person in charge over there now as in M C E. The level of customer satisfaction will be higher now as both are gonna be singing from the same hymn sheet. know what i mean?
Is it true that North face "John" has left ?
Top bloke went the extra mile to help me out a couple of times
cunning fox
Registered user
glad to hear that misty
Is it true that North face "John" has left ?
Top bloke went the extra mile to help me out a couple of times
dunno.
Uinneag
Guest
Can i please clear up the comment on the new management. M C is not under new management, has not been sold to J C and M C E is NOT closing. M C W has a new Dealer Principle other than that nothing is changing.
You said in an earlier post that no praise about work carried out about service on the bike which is true I have no qualms about that. Management blame the workshop guys, could I please see the directive that was passed onto them from the service manager. "Because they are busy" but then again you seem to be blaming them for the poor customer service in your post, they are paid to fix bikes not customer service what part in the operation are you in dare I ask. Never was I irrate even after going outside for a smoke in the hope that someone would bring the newley serviced bike out I had to go in and get a pleasant mechanic
to bring the bike out. The mechanics are not the face of the business they are the guys that fix the probs and probably the poorest paid and the guys that get the others out the sh1t so when the guys in the shirts pass the buck and get all uppitae that pizz'es me affYou said in an earlier post that no praise about work carried out about service on the bike which is true I have no qualms about that. Management blame the workshop guys, could I please see the directive that was passed onto them from the service manager. "Because they are busy" but then again you seem to be blaming them for the poor customer service in your post, they are paid to fix bikes not customer service what part in the operation are you in dare I ask. Never was I irrate even after going outside for a smoke in the hope that someone would bring the newley serviced bike out I had to go in and get a pleasant mechanic
Any idea who this clown Foggy is Johnny ?
Great advert for BMW
You said in an earlier post that no praise about work carried out about service on the bike which is true I have no qualms about that. Management blame the workshop guys, could I please see the directive that was passed onto them from the service manager. "Because they are busy" but then again you seem to be blaming them for the poor customer service in your post, they are paid to fix bikes not customer service what part in the operation are you in dare I ask. Never was I irrate even after going outside for a smoke in the hope that someone would bring the newley serviced bike out I had to go in and get a pleasant mechanic
you found the missing bolts that were replaced FOC yet?
the friendly face isn't passing the buck, just a bad day for us all!
you have the monday blues, we get the tuesday blues
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