Gearbox leaks
- Thread starter Bertie
- Start date
JIm
Registered user
Oh,
looks like an angle grinder then welding equipment needed
Just had my seals done (06GSA, 18000miles).
They said that it would be an all day job, I can see why!
Jim
looks like an angle grinder then welding equipment needed
Just had my seals done (06GSA, 18000miles).
They said that it would be an all day job, I can see why!
Jim
ross
Guest
Thanks, I'll do that. I suspect though that I won't get anywhere. Although the bike has always been serviced at BMW dealers, I'm the third owner and purchased it privately last April.
On a related note, has anyone written a guide on how to do this job yourself? I've seen the pics of split bikes and realise it looks like a very major job, but apart from being a bit time consuming, I was led to believe by an BMW guy that it's not that complex a job.
Would certainly be interested to hear if anyone has done this job themselves.
Cheers, Ross.
ross
Guest
I've emailed BMW to see if I can get a contact to request a good will gesture. I'll post here if I get anywhere.
If anyone has that article from Bike or Ride and can send me a scan of it, that would be really useful.
Cheers, Ross.
If anyone has that article from Bike or Ride and can send me a scan of it, that would be really useful.
Cheers, Ross.
ross
Guest
Excellent, I'll pick up a copy. Ta.
ross
Guest
Just had a good look through the BMW repair CD. Although there's a lot of steps the job itself doesn't look too hard. The main hassle as far as I can see is with having to bleed off the rear brakes/ABS and with removing/refitting the seal itself.
I might see if I can pull the gearbox, take it to a BMW dealer to fit a new seal before putting it all back together again myself.
Cheers, Ross.
I might see if I can pull the gearbox, take it to a BMW dealer to fit a new seal before putting it all back together again myself.
Cheers, Ross.
bustupbiker
Registered user
Ross, i think if you get the box out you have done the greater part of the job, the seal replacement is a 5 min job..Eeeeerrrr with care that is...
ross
Guest
Yeah, it was the drilling a small hole in the seal and pulling it (which seemed to require a special puller tool) that I wasn't entirely sure about. I'll see once I've got the box off though.
I think it's the disconnecting/reconnecting/bleeding the rear brake that looks to be most complex part of the job as far as I can tell (at least with ABS that is).
Cheers, Ross.
I think it's the disconnecting/reconnecting/bleeding the rear brake that looks to be most complex part of the job as far as I can tell (at least with ABS that is).
Cheers, Ross.
ross
Guest
So I've been in touch with BMW and they say that gearbox oil seal failure is not a known issue on these bikes, they can't tell me what the expected life for the gearbox input oil seal shaft is and they can't commit to any goodwill until I've actually paid for the work to be done at a BMW dealer.
They won't even commit to helping with the cost of the repair if it turns out the oil seal was at fault.
It's odd that it's not a known problem but yet Steve Bellars (their UK dealer support manager) comments in this month's Bike on p.48 saying to say that all bikes with these problems should have been fixed under warranty or good will.
...and apparently there is no-one else at BMW beyond the customer service rep that I can deal with to escalate the issue.
I can understand some of BMW's position, but I don't get why they won't commit to the covering the cost of the work if it turns out that the oil seal has failed as expected prior to me having the work done.
And as for saying that they don't know how long the oil seal should be expected to last....odd that they'd fit such a part to their engines really.
So I guess I either do the work myself and forget BMW, or pay BMW up front and 'hope' that they'll provide good will after the work's been done.
Cheers, Ross.
They won't even commit to helping with the cost of the repair if it turns out the oil seal was at fault.
It's odd that it's not a known problem but yet Steve Bellars (their UK dealer support manager) comments in this month's Bike on p.48 saying to say that all bikes with these problems should have been fixed under warranty or good will.
...and apparently there is no-one else at BMW beyond the customer service rep that I can deal with to escalate the issue.
I can understand some of BMW's position, but I don't get why they won't commit to the covering the cost of the work if it turns out that the oil seal has failed as expected prior to me having the work done.
And as for saying that they don't know how long the oil seal should be expected to last....odd that they'd fit such a part to their engines really.
So I guess I either do the work myself and forget BMW, or pay BMW up front and 'hope' that they'll provide good will after the work's been done.
Cheers, Ross.
Opens the flood gates cos you tell one and they tell two etc etc etc
Steves a Nice Bloke and with all the best of intentions in the World he still can't bite the hand that feeds him. He can only authorise what the the Corporate animal permits!
He's the one BMW flew out to sort out Ewan and Charlies broken frame / botched repair when the welder welded up the brake wire too
Jones8447
Registered user
Ross, which dealer was this?
I was in the same position as you. 54 plate bike, registered Nov 04, FBMWSH with 13k. It was a year (virtually to the day) out of warranty when the dealer told me it needed the seal replacing (spotted during service).
Dealer put a good will claim in to BMW who agreed to fund half the cost of labour and total cost of parts. I ended up paying about £170 and didn't have all the hassle of doing it myself, plus....most importantly, as I contributed to the cost, the parts now have a 2 year warranty should the inevitable happen again.
Last edited:
ross
Guest
I've actually been talking to BMW's customers services directly but my local dealer that I'd be getting the work done at is Williams in Trafford.
At this point I'm assuming that Williams would be willing to submit a good will claim to BMW if the failure was the oil seal as they expected, but I guess they might not choose to. I'll have to discuss it with them.
I suppose if they did the work and it then came with a further two year's warranty that would be useful.
Cheers, Ross.
At this point I'm assuming that Williams would be willing to submit a good will claim to BMW if the failure was the oil seal as they expected, but I guess they might not choose to. I'll have to discuss it with them.
I suppose if they did the work and it then came with a further two year's warranty that would be useful.
Cheers, Ross.
Jones8447
Registered user
Ross, my work was done at Williams also. It might help your argument in the event of a good will claim. I will gladly provide you with my reg no & date the work was done etc should you need it to force their hand.
ross
Guest
Many thanks, I'll speak to them and see how they react - will be in touch if I need you!
Cheers, Ross.
Cheers, Ross.
ross
Guest
Result! Just spoke to Williams and they've already requested a good will gesture from BMW for the work. Apparently BMW have said they'll pay for parts and 50% of the labour and that's without me having already paid for the work.
So, that's great news. Williams have even gone back to BMW to request 100% of the labour which is very good of them although I don't hold out much hope on that front.
Thumbs up for Williams, Trafford!
Cheers, Ross.
So, that's great news. Williams have even gone back to BMW to request 100% of the labour which is very good of them although I don't hold out much hope on that front.
Thumbs up for Williams, Trafford!
Cheers, Ross.
Jones8447
Registered user
Result !!!
Glad to hear it went your way, saves getting stressed and your hands dirty doing it yourself.
Glad to hear it went your way, saves getting stressed and your hands dirty doing it yourself.
ross
Guest
Quick update to say that Williams BMW in Trafford, did the work over the weekend and got BMW to stump up for the entire bill. So a result!
Williams said they use different seals now which don't fail...we'll see I guess.
Cheers, Ross.
Williams said they use different seals now which don't fail...we'll see I guess.
Cheers, Ross.
bigklar
Registered user
gearbox oil leak
hi jones
my1200gs has the same problem as yours 06 11.200 miles just noticed oil under back of engine bikes 16 month out of warrenty phoned my local bm
dealer today and explained the problem he didnt seem suprised im waiting to here back from him to see if i can get work done as a good will jester i will keep my fingers crossed and let you know
hi jones
my1200gs has the same problem as yours 06 11.200 miles just noticed oil under back of engine bikes 16 month out of warrenty phoned my local bm
dealer today and explained the problem he didnt seem suprised im waiting to here back from him to see if i can get work done as a good will jester i will keep my fingers crossed and let you know
bigklar
Registered user
been in touch with motoraad east today about gearbox oil seal they said that bmw would only pay for 50 /per cent costs of parts about 30 quid in total and i would have to pay 500 quid labour costs all this for a bike thats only done 11.200 mls okay its an march 06 bike but come on this is taking the piss surely ive had jap bikes for a fraction of the cost with treble the miles with no problem at all so come on bmw get you finger out what happened to this good will payment
Similar threads
