Had my watch from new for 20 years. Always worn. Sat at my desk this week and raised my arm. Clatter! Watch hit the desk. bracelet steel pin has broken. I did not bang the watch, hit nothing recently that I know of. Glad I was at my desk and not on a bike or out and about in water! Took it to the clock clinic. They cannot repair it as its the steel bar within the last link of the bracelet. Its not a spring bar, its the riveted/assembled bar that has broken. Watch maker reckons Rolex will just tell me to replace the entire bracelet, which from research/previous conversations with Rolex, will be about about £2500. Its not a replaceable /serviceable part as I understand it, it'll need drilling out apparently. Do I stand a chance of good will or any other avenue to get it repaired? sorry for stealing pic from this site (free bump) Its the pin that cannot be seen but is highlighted in the photo
. He has also offered to remove a dent in the bracelet and oldish it all. Rolex just wanted me to replace it all. Very impressive so far



